Queen Elizabeth Hospital Birmingham
Feedback Rating
Based on 1461 reviews
Reviews (1461)
Exceptional service
September 21, 2023
She's had an exceptional service. we can't complain. We're very lucky.
Appointments do not run on-time
September 21, 2023
Always alright. Sometimes appointments don't run on time. Okay communication usually. Came to appointment an hour early and thought I was late. Ended up waiting an hour and I checked with the lady she didn't mention I was.
Easy to find, happy with hospital.
September 21, 2023
It was fine here. Made referral for appointment but saw me 5 minutes after my appointment time. They were really good and easy to find the department. Happy with the hospital.
Brilliant care
September 21, 2023
No T.Vs but brilliant care. Nothing provided for people with no devices. TV in discharge lounge so got to see it there.
Care was disgusting
September 21, 2023
Was referred onto the QE from City hospital for my eyes as this hospital is the best. The care they gave my dad before he died was disgusting and it did contribute to his death.
Staff were really nice
September 21, 2023
Stayed in the hospital 3 weeks. Staff were really nice. I couldn't see anything and they were really helpful. MS nurse isn't that helpful but hospital is great at communication. They let me know in good time about appointments and then where to get support for MS. I was only diagnosed in April this year.
All staff are really friendly.
September 21, 2023
Sound. Frequent visitor. All staff are really friendly. Sometimes I get letters from GP here about appointments that have already happened. Feel like letters/communication can get lost. I get texts, letters and on NHS app and one doesn't correspond with the other and when I call up, one doesn't have any idea. Operation was cancelled twice. Given a date within 2 weeks of coming to the hospital. First was cancelled over the phone. Second was arranged 3 weeks after that I came in, nil by mouth for 8 hours and then cancelled it. Bit rubbish. All went accordingly the third time I came in. Discussed plans for Chemo and Radio going forward and been given information and support.
Staff were very helpful
September 20, 2023
I was here for MRI and the staff were very helpful and kind.
There is no chair to sit
September 20, 2023
Since Covid restrictions are over, They need to put more chairs around hospital for elderly patients. I am waiting for a taxi and there is no chair to sit.
Their processes are too slow
September 12, 2023
Long waiting times at QE. Their processes are too slow.