Reviews (1854)

No updates

Chronic pain team
November 4, 2024
It has taken a year to get an appointment with pain management and I haven't had any update so far. I have to chase them all of the time.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham – apologies for the delayed response. We are really sorry to hear that you are having issues getting tan appointment and you have not received an update.

If you think it’s helpful we are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues - or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes, Patient Experience Team


Provider responded

No x-rays and didn't keep me in

A&E
November 4, 2024
They didn't do an x-ray after my RTA, they said it was muscular and they didn't keep me in. They just said it's a long wait and it's muscular.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham. We are so sorry to hear that and x-ray was not completed when attending our department.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best wishes, Patient Experience Team


Provider responded

Referred me to the Royal

November 4, 2024
They have given me exercises and have referred me onto the Royal.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham. We are so glad to hear our colleagues gave you some exercises to complete and you have been referred for further treatment.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best wishes, Patient Experience Team


Provider responded

Very good, very quick

Imaging
November 4, 2024
I had an x-ray on my chest that was good. I was in and out quickly. Someone is waiting for you at the room after being called in and explains the procedure well.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham. We are so glad to hear you had a positive experience in our MRI department.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best wishes, Patient Experience Team


Provider responded

Results back within 2 weeks

Imaging
October 30, 2024
I had an MRI scan and the staff gave me the results within 2 weeks. I have been put on a waiting list.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham. We are so glad to hear our colleagues in the MRI department informed you of the results from your scan in a timely manner.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best wishes, Patient Experience Team


Provider responded

Care was okay.

A&E
October 30, 2024
The care at minor injury was okay. It was a 2 hour wait. I didn't mind waiting and they looked after me none the less. They had other people more ill than I was so it was okay. I understand it takes a while.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham. We are sorry to hear about your wait whilst attending the Minor Injury's Unit but we are so glad to hear our colleagues looked after you well.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best wishes, Patient Experience Team


Provider responded

Very busy but help me

October 30, 2024
I have arthritis in my knees and I've had to go for regular check ups. They have been okay and the hospital is very busy but they explain everything and help to manage it.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham. We are so pleased to hear that our colleagues helping you manage your arthritis.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best wishes, Patient Experience Team


Provider responded

Arranged a follow up quickly

Other
October 30, 2024
I have ovarian cysts and they are keeping an eye on them. I had tests and they arranged a follow up very quickly.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham. We are so pleased to hear that your follow up appointment was arranged in a timely manner.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best wishes, Patient Experience Team


Provider responded

Transferred quickly

October 29, 2024
I broke my femur bone and the QE said they needed to operate. The Royal said they would do it and transferred me to them quickly.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham. We are sorry to hear of the break in your femur bone but are glad you got transferred quickly for treatment.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best wishes, Patient Experience Team


Provider responded

Good at eye department

Ophthalmology
October 29, 2024
I had to sit and wait for a while as there are a lot of people but that is expected. It was good at the eye department.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham. We are pleased to hear that you were so happy with the care you have received from our colleagues in the Ophthalmology department.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best wishes, Patient Experience Team


Provider responded

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Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

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