Queen Elizabeth Hospital Birmingham
Feedback Rating
Based on 1128 reviews
Reviews (1128)
Some of the staff have attitude problems
March 6, 2023
I spent a week on the ward. Some of the staff are alright some of them are not. Some of them have attitude problems.
Waiting for 3 week referral appointment
March 3, 2023
I've been referred for a colonoscopy on a cancer referral for a 3 week wait. They said they would send an appointment out for me within the next few weeks and to contact them if I did not hear from them before this time.
They saw him quickly
February 28, 2023
2 hour wait. It was really good, son sprained his elbow. They saw him quickly and was in and out in no time.
Really good
Dermatology
February 27, 2023
Went to dermatology department – really good. Had basal carcinoma removed and they done it very quickly.
Reception staff are lovely
February 16, 2023
I go for a diabetic check every three months to Nuffield house. They send the appointment through post and the reception staff are lovely.
Endocrine Team not hospital itself
Endoscopy
February 15, 2023
I have not seen my Endocrinologist since before lockdown. Even after lockdown I had several appointments which were all cancelled or rescheduled. The automated txt message response said that they would send another appointment by post which hasn’t happened. Fast forward 2 years, I have constant trouble getting my medication from them. They are unreachable on the phone. The line to contact them on is only open until early afternoon so if you work it’s impossible to get hold of them. I have contacted my consultants secretary who has told me several times that there are no dates released for the clinics. I have not had any bloods done or seen anybody of the Endocrinology team for years yet they keep prescribing me medication. Now I am not a nurse but, I am positive they are breaking many NMC policies and procedures in regards to dispensing medication. I am happy to quite all that apply if needed. I have gone to PALS (have reference number) who were quite frankly useless. I complained and got a generic/automated response back via email stating that it would be taken seriously and investigated. I have heard nothing…absolutely useless!. COVID is not an excuse for poor (and lack of) patient care. I work for the NHS and I would never treat my patients like this!
I have been a patient here for approximately 19 years and have never been tested like this! Why the sudden change?!
I shouldn’t have to spend my time chasing them for an appointment they promised I would have anyway….where is the patient care?!
And don’t bother replying to me with an automated/generic response….I have heard and seen them all!
Absolutely livid…
I have been a patient here for approximately 19 years and have never been tested like this! Why the sudden change?!
I shouldn’t have to spend my time chasing them for an appointment they promised I would have anyway….where is the patient care?!
And don’t bother replying to me with an automated/generic response….I have heard and seen them all!
Absolutely livid…
Treated dad really well
February 13, 2023
Really like it, my dad was a chemotherapy patient, they treated him really well. The staff are really good.
Treated my wife so so well.
February 13, 2023
They cannot cope with the amount of people going through the system. My wife had a triple bypass at the hospital. They were so good and treated her so so well. I am thankful for their service.
Diagnosed me with dementia
February 13, 2023
They diagnosed me with dementia, my son took me. I can't judge how long it took because I didn't know I had it until they diagnosed me.
Unable to rearrange appointment
February 6, 2023
My husband had an appointment at the QE for August and September, they have cancelled both and we have not had the results since. I kept trying to ring them to get the results and I'm told to leave a message on the answering machine. I was told that the inbox was full. They've only just sent me another appointment January 2023, not sure what for.
