Reviews (2022)

It's a nice hospital

Cardiology
July 31, 2024
It's a nice hospital. I have a pacemaker as I had two heart attacks last year. I go every 12 months now. It used to be every 6 months but it's working okay so don't need to go so often.
Anonymous

Satisfied with the care and treatment

July 30, 2024
My brother had his bypass operation over there 2 months ago. He is very happy and satisfied with the care and treatment provided.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Relative

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that your brother is so happy with the care and treatment your brother received when he came for his bypass operation.

If you or brother would like to provide any more information or further feedback about your brother's experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Consultant was very kind and helpful

Gastrointestinal and Liver services
July 30, 2024
My husband was treated there for Lynch syndrome. The consultant was very kind, informative and helpful.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Relative

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent care your husband has received from the consultant treating your husband's Lynch syndrome and in particular how kind, informative and helpful they have been.

If you would like to provide any more information or further feedback about your husband's experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

No notice of cancellations

Neurology
July 30, 2024
I am being treated for MS at Neurology. The consultant is very helpful. The only issue I have is the cancellations of appointments twice with no proper notice given.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. Whilst we are pleased to hear that the consultant involved in the treatment of your MS has been so helpful we are also sorry to hear that there have been two occasions when appointments have been cancelled. If this occurs again please do get in touch.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Haven't heard anything back

July 30, 2024
I has some tests there about 3 weeks ago and I am walking over there now as I haven't heard anything.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham– apologies for the delayed response. We are really sorry to hear that there have been delays receiving test results and hope that these have now been resolved.

If not please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Good experience in A&E

Accident and emergency services
July 26, 2024
I attended A&E on advice from 111 call. I was seen promptly
( within an hour) by a very polite and efficient doctor.
Mr Gary Goodyer

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you were seen quickly in the Emergency Department and the doctor looking after you was polite and efficient.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very helpful staff

Other
July 24, 2024
I have had my MRI done here. The staff were very helpful.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that the staff at your MRI scan were so helpful.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Excellent care by a wonderful team

Cardiology
July 24, 2024
Excellent care provided by a wonderful team of professionals.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are really pleased to hear about the excellent care provided by the cardiology team.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Good staff, no waiting

Neurology
July 24, 2024
The parking is the problem. All disabled spaces are full. Staff at neurology are good. There is no waiting for the appointment. They call us in quickly. They have a self check in but we prefer to go to the reception.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. Whilst we are sorry to hear that you have encountered issues with car parking and we'd be keen to hear more information about exactly where and when the problems occurred, we are pleased to hear that you are otherwise happy with your neurology appointments and that are always seen quickly.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very helpful staff

July 24, 2024
Excellent. The staff are very helpful.
Anonymous

Reply from Queen Elizabeth Hospital Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Queen Elizabeth Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you're happy with the care you received and that the staff were so helpful.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

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Queen Elizabeth Hospital Birmingham

Contact

Mindelsohn Way
Edgbaston
Birmingham
B15 2WB

Location

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