Queen Elizabeth Hospital Birmingham
Feedback Rating
Based on 1294 reviews
Reviews (1294)
Quite good on appointment
Gastrointestinal and Liver services
August 15, 2023
Quite good on appointment except few cancellation. Reasonable service in outpatients. I have been to wards where just 1 nurse was wearing large size badge. They just don’t have the staff.
Appointments are good
August 15, 2023
Okay, this not my first visit. Appointments are good. They communicate by email, phone and letters. I had bone marrow transplant 14 months ago.
Good communication
August 15, 2023
Waiting for name to come up and they said they will give antibiotics for foot. Had to travel from Edgbaston. Good communication about appointments.
Helped me
August 15, 2023
Spoke to receptionist about patient transport and she was really helpful. Helped me with helping mom.
Clinic doesn’t run on time
August 15, 2023
Been before. Most of the time clinic doesn’t run on time but communication is good about appointments. Really big hospital, hard to know how to get around. Feel like receptionists can be rude but other staff were really nice.
Could do better with patient transport
August 15, 2023
Not first visit could do better with patient transport. I have epilepsy so come here regularly. Sometimes they see me on time and sometimes they are running late but they are trying their best. Good communication can get emails and text messages.
Bad experience
General Surgery
August 15, 2023
Appendix removed, was a bad experience. I was discharged without antibiotics, ended up with an infection and was very unwell.
Poor experience.
A&E
August 4, 2023
I was seen by an ambulance that took me to hospital for a concern about pains in the right side of my chest. The hospital was informed that I am 30+ weeks pregnant with GD, I was seen fast for bloods and a trace of my heart as they was concerned about that to. I was seen by a doctor to be told they want to rule out any forms of blood clots in the chest, but where do I begin I was told they was waiting for a bed but due to the overcrowding of the hospital it is a long wait so the nurses on the night shift put me in one of the rooms they had in the ECG as I had told them it is very uncomfortable for me to be sitting on a chair, I was given some painkillers, at 3 am another doctor come down to see me to tell me same thing they want to rule out a blood clot so was sent on my own down to x-ray bearing in mind I’m in a lot of pain moving around with my chest when I say a lot I mean a lot to the point I was getting into hot sweats. So after x-ray went back and lay down to go to sleep for abit, but no that did not happen so 24 hours no sleep and 10 hours in hospital being 30+weeks pregnant this is not good! So the doctor from a ward come down to see me as I was admitted in but left in ACG due to the bedding situation I didn’t mind because at least I had a bed down there right no wrong! They sent me off to get a long scan as I needed that to rule out a clot, so we get back and the room I was in was taken, the day nurse that was head nurse was very rude to me! I was stuck back in the waiting room on a drip on and I didn’t get told what that was for even when I asked! They just blanked me, they put 2 other people on the drip holder rail so if I needed the toilet there was no way of me being able to carry my drip with me so I was stuck at 30+weeks what a joke! In the end I was very angry, I asked for painful 3 hours waiting still nothing and I was meant to be giving the pain relief every 4 hours and I had nothing from half 8 in the morning! I then took my drip off the stand and knocked the door to where the nurses was and said I’ve been waiting for painkillers and no one has been to give me anything, so was very much in pain and upset, then the nurse asked me my name, but they should know my name as I had been in for nearly 24 hours now! So I gave my name to be told I was basically forgotten about! At nearly 5 o’clock I was told I was being sent home, but no answers to why I had these pains that was unbearing and still is unbearing! So my experience was very poor and horrible.
Cancelled a few appointments due to strike
July 24, 2023
After having mammogram we found that the lump was bigger but lot of delays. Need to improve the issue. Cancelled a few appointments due to junior doctor and nurses strike saying couldn’t do.
It was disgusting
July 24, 2023
Wouldn’t have gone to QE because of the way daughter was treated during her treatment of cancer. She was on the ward and as the day case they treated her like dirt. It was disgusting.
