Small Heath Health Centre
Feedback Rating
Based on 30 reviews
Reviews (30)
Sickening HellHole
April 28, 2020
Every time I attend I experience a dreadful time at this place.The cleaning lady with blonde hair does nothing but make fun of patients behind their backs along with the security guard..laughing and having their music on high which is not professional.Some of the receptionists don't seem to understand English to well as I have to repeat half a dozen times and they say they have told the Dr/nurse patients are there but an hour later we find they never told them at all.This place needs an overall with training as ATM the place is a joke.Even a few of the nurses speak in an abrupt manner to mentally ill people, psychiatrists haven't a clue what they are talking about and are downright dangerous with some of their choices in medicines to prescribe.The list goes on but I shall stop here.Please if a professional is reading this then please please have this place looked at.
Overall a good service
February 28, 2020
Overall a good service. They have cared for our daughter during her years of mental health treatment. She no longer visits Chapman road.
They are helping me
April 23, 2019
Go to Chapman Road every 4 months for mental health. They are listening, they are helping me. I liked it I choose it there. To talk to you is very important. I have to wait for the Doctor to give me an appointment, don't have capacity to book - they send for me
severe lack of empathy
February 15, 2019
psychiatrist lack compassion they dont much care for your wellbeing. I do not know how to raise awareness of the poor quality of care which is meted out at this health centre.
Poor mental health management
December 17, 2018
How can you allow a paranoid schizophrenic patient be without medication for two and half years.
Mixed Review
December 10, 2018
Same Doctor all the time, always provide me with everything I need. I went there with stomach pain and they said come back in 2 weeks but I needed to see them than.
Good doctor but poor CPN
November 14, 2018
Doctor here is very helpful and involves me in everything, very happy, but CPN is very rude and ignorant, she never gets back to me or my support worker.
Not happy
March 12, 2018
They want to put me on high medication but I just want to do activities so I don't just take medication. Food is unhealthy when you're trying to be more healthy, it's not good.
I was not happy with they way they said that I can only go there once a week as I need more activities and support.
I was not happy with they way they said that I can only go there once a week as I need more activities and support.
Waiting time is 3-4 months
November 24, 2017
The waiting time to get mental health support appointment is 3 - 4 months, which is too long. You see lots of different people - I've seen mental health GP, art therapy person, every time you go you see someone different. This is really bad especially someone with Autism, as it's important to see the same person. Also the waiting time to get support is too long.
They expect you to be able to open up straight away to a new person but it makes me feel very uncomfortable. They don't take my autism into account.
They word things too complicated (use complicated language) even though I've asked them to keep things simple.
I have to ask special support every time with regards my needs to do with autism and it is really frustrating.
They say that they are there to listen but I feel they are not.
They expect you to be able to open up straight away to a new person but it makes me feel very uncomfortable. They don't take my autism into account.
They word things too complicated (use complicated language) even though I've asked them to keep things simple.
I have to ask special support every time with regards my needs to do with autism and it is really frustrating.
They say that they are there to listen but I feel they are not.
Brilliant
March 9, 2015
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