Small Heath Health Centre

Please contact our Customer Relations team on 0800 953 0045 so that they can take some more details and investigate this matter for you. Alternatively you may wish to visit your GP to discuss things. They can make referrals to our teams.

Many thanks for your feedback. We would always recommend seeing your GP as soon as possible for physical health issues but if the issues relate to your care or treatment with our services then do ask for the Duty Worker. They are available at our Small Heath Centre Mondays to Fridays 9am to 5pm except holiday periods.

We are pleased that you are happy with your doctor at our Small Heath Centre. Would you be able to contact our Customer Relations team on 0800 953 0045 to discuss the issues with your CPN. We can liaise with the team manager in order to resolve this for you.

We are sorry that you weren't offered enough activities. We do have a day hospital at Small Heath Centre but we also work with community services to provide a range of options. Please contact our Customer Relations team on 0800 953 0045 if you would like help in liaising with your doctor or nurse. They may also be able to suggest an advocate to help you from POhWER advocacy.

We are sorry to hear that you have had problems with our Small Heath team. We have had some changes to staff but we are hoping things have settled down now and you should see the same person. Please ask for your preferred communication methods to be noted and our staff will then try to help in the best possible way. For example, some people need a longer appointment, whilst others like to have things written down. Our Customer Relations team can help liaise - they are on 0800 953 0045.