Small Heath Medical Practice

Very good if you are able to get them on the phone, which may take ages.

Lucky if you can get an appointment. You can go online, call them and you don't get one. They either give you a date for a future appointment or you ask for an emergency. But it was easier to get an appointment during lockdown. Had to wait 1.5 hours for an appointment and the surgery is empty.

Doctors and nurses are great. Receptionists on their mobiles. Receptionist on phone was rude had nose in the air and signalled to me to go away. I Sat and waited half hour went pass my appointment. Receptionists said should have checked machine which wasn't working anyway, hence resulting In rushed appointment.

No baby services, no walk in services to get baby weighed. Hard to get appointment have to give information to receptionist who then decides whether you get appointment. Expect you to keep children off school in case they need to see them this is not always possible.

Disgusting had allergic reaction to penicillin, told it was heat rash. Never get appointment not even for diabetic check-up. Have to wait.

There's no long waits. I've been waiting long for a referral but I am going to speak with them to see if there is help in the mean time. But they are good and helpful.

No issues, they contact my dad for appointments, then they call me in.

They have sent me over to a service in Small Heath which is 4 buses away and it's not very helpful with my problems. They are good but not for me.

How could doctor tell a person with mental health issues that they got some sort of disease.. not looking at my file oh wow wanted to take my skin of when I got back.. how doctors can do that.. seriously not good... told by 3 different doctors 3 different issue's I might have...given 3 different creams none of which worked crack is I speak to a doctor why don't they hear whats coming out my mouth... only look an say it could be this could be that na got to be this.. are they seriously for real..

Each time we call they say have no appointments and to go to urgent care or 111. But my son is diabetic he had a temperature and ketones were 0.6, they still wouldn’t see him. I was ill at the time too but the service is not good. They send you everywhere and you cannot access them, what is the point.