Stockland Green Practice - Dr Khuroo's Practice

They seem okay. I have recently joined them.

It depends what you want. You could get an appointment for a week in advance but nothing further than that. It can be rather difficult.

Too lazy to sort my issuse out. Got sent to a&e. Nurse also unimpressed with your half arsed lazy ways.

Can get through on phones, can make appointments when I need them. They send for me and do a diabetic check and send for me every year for diabetic eye check.

It's helpful. They treat me well. They told me I knocked my knee and I had to go to the hospital.

It takes an hour or more waiting on the phone to get to speak to someone about getting a GP's face to face appointment. The usual story when you do get through is that all the day's appointments have gone so try again tomorrow! I've had problems getting repeat prescriptions sent to the pharmacy too. Turned out that the practice stopped the repeats because the doctor needed to tell me a change of steroid for my asthma was needed, but I never found that out until I actually got the appointment. The doctor then took me without any sympathy or preamble that the 2 steroids she had prescribed for me over several years could not be continued as only one should have been given with the result that my bones will now have gone soft and I should be careful to avoid knocks or bumps or my bones would break. I had there and then about 2 minutes to decide which of the 2 steroids should be continued. An apology or some words of comfort would have been nice, but there were none. Then she told me she had sent the repeat prescription to the pharmacy but when it arrived only the items for treating asthma were there, but I have other serious conditions which have been prescribed for. Eventually I hit on the idea of ringing the practice to order a repeat prescription, then they would only include the items I named and not those I have used regularly for several years. I know doctors and staff have been under severe pressure because of the pandemic, but surely I should rightly have expected better attitudes and service than this. I dread to think what will happen when my next 2 monthly prescription is due to be delivered.

Can never get an appointment and with covid cant even get receptionist let alone speak to the doctor

Kind, friendly and efficient.

Good

Before covid you couldn't get an appointment and since covid it doesn't exist can't even get repeat prescriptions right.