The Manor Practice

GP still doing everything there through the phone. Hard to get an appointment, nobody there if you go to surgery.

Very good haven’t had to see doctor but they do call me, doctor helped to apply for blue badge, they phone me and make appointments for blood tests and then notify me. rarely have to contact them.

I'm very grateful, they do take longer to give you an appointment now since covid and it's all over the phone. When I did see them about my condition, they did see me and get it sorted.

The staff will book appointments for dad, he has been waiting a while for an ear syringe appointment but the staff at the home continually chase it up and have finally got him one.

Unfortunately I have been with this GP for a fair few years now and it seems to only be getting worse. Today I had to call after the dr's lost my prescription request. 30 minutes on hold, then it says its lunch and the lines closed, opens again at 13:30, 13:30 comes around and until 13:37 the phone still said "our lines are currently closed" receptionist was beyond rude and when I told her I was a patient with severe MH issues & disabilities who needed her medication and had been left without it because of a Dr mistake she was not happy, I then said I would complain to the CQC and the phone was slammed down on me.

Very happy and satisfied with my GP.

Appalling, had many issues with them retrieving my medical records, issuing incorrect prescriptions and no appointments available in a resonable time frame

Having to travel to another site for appointments

Very difficult to get through to get an appointment, tried 3xs on each occasion held on for more than 30 mins on all occasions had to go to a walk in clinic on all 3 xs as cldnt get through

Great all the way through the pandemic helped at every time with my coil my sons mmr needle illness's I've had.