Reviews (15)

Poor communication and lack of access.

July 9, 2024
Reception staff never pick up the phone or reply back to your emails. Poor communication and lack of access.
Anonymous

They treat my daughter for allergies.

May 7, 2024
They're alright. I don't need to use them that often. I take my daughter there as she has allergy treatment.
Anonymous

Reply from Tudor Practice Stockland Green Limited

Thank you for you comments and 5* review we appreciate your comments and I will ensure I pass on you response to all the team thank you again Practice Manager


Provider responded

5 star service every time.

May 7, 2024
Absolutely amazing doctor and nurse there. Amazing and love them to bits. Never have any issues with them. They're an excellent surgery and I am very lucky. I receive a 5 star service every time. The receptionists are great too.
Anonymous

Reply from Tudor Practice Stockland Green Limited

Thank you so much for your 5* review and lovely comments I will ensure I pass these on to all the team Thank you again Practice Manager


Provider responded

long waits, no appointments

March 6, 2024
It is a long wait on the phone and in the end they say all of the appointments are gone and call back tomorrow.
Anonymous

Reply from Tudor Practice Stockland Green Limited

We are sorry to hear you cant get through on the telephone? we have 3 members of staff answering the telephone in the morning and also have a dashboard to monitor call waiting. Please can you call 0121 203 2400 after 1000 and give your details including the number you called from to the Care Navigators so we can look into further and then we can find out what the issue is. thank you Practice Manager


Provider responded

Okay

January 22, 2024
The GP is okay
Anonymous

Reply from Tudor Practice Stockland Green Limited

Thank you for your comments and 4 star review. We do try to support our patients where we can. Practice Manager Tudor Practice


Provider responded

Could do better with appointment's.

October 2, 2023
Could do better with appointments. Confusing as to whether you ring for results or whether they'll contact me plus I don't want to speak with receptionist to discuss results. They don't know how to translate the results and they get it wrong.
Anonymous

Okay

May 11, 2023
They're okay. They're there if I need them.
Anonymous

Doesn't take long to get appointment

May 11, 2023
Can get an appointment , doesn't take long. Can call at 8am and get through. Doctors receptionist are sometimes rude but doctors are nice.
Anonymous

Reasonable appointments

May 4, 2023
The appointments are quite reasonable, I normally get offered a GP appointment.
Anonymous

It’s not that hard to get an appointment

March 13, 2023
It’s not that hard to get an appointment. As a support worker they offer over the phone and can have an emergency appointment. Have to go down to central GP practice.
Anonymous

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Tudor Practice Stockland Green Limited

Contact

0121 465 2900

Stockland Green Primary Care Centre
192 Reservoir Road
Erdington
Birmingham
West Midlands
B23 6DJ

Location

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