Ward End Medical Centre

This GP is wonderfully run. There are no hassle appointments and they have all the services. I needed a new knee recently and I did not need to wait for a referral and appointment, whereas my sister who lives in the south of the country is still waiting.
They have about 5 or 6 doctors and several clinics at the GP surgery. There is an online system to book appointments and it is easy to use.
The GP works well with the pharmacy who are also great.

They're rubbish. They tell you to call at 8:30am and you can be first in the queue and yet the appointments are all gone. How does that work? They have an online system but I have never used it. I may have to give it a go.

No helpful and no support offered by the GPs.

They provide an excellent service, I have no complaints.

No appointments and very poor communication from doctors and nurses.

It's good.

It's not like it used to be before covid. We are now stuck with online appointments. I haven't seen my GP in ages.

I'm happy with them. I can get appointments online. I get to see a doctor face to face.

I hate the system. They put appointments on at 12am which doesn't work and then you aren't awake to book one. I call back any time of the day and can't get an appointment.

I was with them for 20 years. The GP and nurses were excellent but the reception staff were very rude and unprofessional.