Ward End Medical Centre

I call many times, the blood continues comes up from my stool and I call them many times just to ask for an appointment and they are not giving me appointments. First with one doctor then with another, then I stick to one doctor and they don't understand the situation. Just tests and no follow up.

Nightmare. They have never any appointments. Now they have gone online it's harder to to speak to someone. The staff are great but the access to get appointments is diabolical.

The doctors are good but recently it has been hard to get an appointment.

They are attentive, but at times things are not explained as well as they could. I would like them to explain what notes they are making about me as I am the patient and it is about me so I think I deserve to know.

This GP is wonderfully run. There are no hassle appointments and they have all the services. I needed a new knee recently and I did not need to wait for a referral and appointment, whereas my sister who lives in the south of the country is still waiting.
They have about 5 or 6 doctors and several clinics at the GP surgery. There is an online system to book appointments and it is easy to use.
The GP works well with the pharmacy who are also great.

They're rubbish. They tell you to call at 8:30am and you can be first in the queue and yet the appointments are all gone. How does that work? They have an online system but I have never used it. I may have to give it a go.

No helpful and no support offered by the GPs.

They provide an excellent service, I have no complaints.

No appointments and very poor communication from doctors and nurses.

It's good.