Woodgate Valley Health Centre

I'm not happy with my GP. It is horrible. My GP said they can't give me repeat prescriptions from here. They told me I had to go and buy it on my own. They are not kind at all.

A fairly good GP. I can get appointments easily and the nurses and reception staff are very helpful.

I am severely hearing impaired and live alone, unable to make or receive telephone calls. My GP practice is very understanding and accepts me making appointments by personal visit. They communicate with me via text or email. Have always been given appointment same day or day later. Exemplary care.

I went there for a covid vaccine the other day and they were very good. It's not my usual doctors but I was worried about having the jab done but they reassured me. They were very good.

They're okay I suppose. I think they'll see me more because of my kidneys but the hospital will help me with that too. The doctors are okay though.

I went there for blood tests two weeks ago. I'm still waiting for the results. They take ages to get back with results.

They could do better. I was trying to get an appointment for my daughter who had a chest infection. They said they don't deal with them anymore and they booked her an appointment at Lordswood GP practice. They also used to prescribe antihistamines and they said I can't have them prescribed and they said I have to buy them but I can't get them in the same strength. The receptionists think that they are the doctors. I called 56 times before someone answered.

For blood pressure tablets they should be doing blood tests every 6 months but are not doing it. Had a fracture in shoulder and they gave me strong medicine and referred me for x-rays, they said I will get the results in 7 days.

Receptionist asks what’s wrong, and I don’t want to disclose that info. They don’t call back at time they say they will. Literally took me 120 calls to get through this morning to book a telephone appointment. Now I am waiting and they haven’t called back when they said they will. I called back again and they said doctor is working remotely and someone will call in in next hour. I can’t wait all day as I am at work. It’s not convenient.

My experience with woodgate health centre has always been excellent! I have been patient there for over 40 years and have always had first rate advice from caring doctors and reception staff! Very glad you are there for us!