Woodgate Valley Health Centre
Feedback Rating
Based on 31 reviews
Reviews (31)
They are brilliant
September 1, 2022
I got my Covid vaccination there, they are brilliant.
Difficult to get an appointment
August 30, 2022
Difficult to get an appointment as they are only available on the same day. But if you get an appointment it’s very good.
Can’t get appointment
August 30, 2022
Can’t get appointment. Medical review on phones. Can’t get them face to face and say they only see people face to face if it’s an emergency or something if they need to see you for.
Never get through to them
August 30, 2022
Never get through to them. When you do can’t get an appointment and its all over the phone. Its dependent on what its for to see them face to face. You just don’t bother. Had a chest infection rang three times and they gave me inhaler.
Attitude of of front office staff.
September 8, 2021
The communication between the rececpton or the electronic form to the GP is poor. The person dealing with the request given doesn't read or understand the patients requirement. The GP surgery have to be reminded repeatedly about any requests. There is no option to book appointments online.
Non medical receptionist triaging appointments
August 23, 2021
They have non medical receptionist triaging appointments. As far as I am aware you CANNOT book a F2F appointment. No wonder ED depts are overwhelmed when the primary care centres don't make it easy to see a doctor.
Surgery is getting worse
June 7, 2021
I’ve been with the surgery a number of years an it just gets worse, half the decent staff nurses an doctors have left. And where do I start with the reception there attitude is shocking they speak to you like absolute dirt!! They need to remember they are just receptionist they seem to forget!
Patients treated like cattle
May 6, 2021
v difficult to get appointment even in normal times
Well-organised
April 30, 2021
Very welcoming and well-organised. Medical staff were very reassuring and volunteers could not have been more hepful.
Excellent
April 29, 2021
Excellent - really well organised.
