Reports Hub

Our investigation into day opportunity services for people with disabilities and other needs in Birmingham reveals what service users and their families and carers value about the support they receive, and what they think can be improved.

People in Birmingham and Solihull face severe barriers to getting NHS dental treatment, our investigation into the experiences of over 800 local residents with Healthwatch Solihull reveals.

Examining the experiences of over 2,000 people in Birmingham, this report found evidence of numerous problems for patients trying to access local GP services. It also shows that more deprived areas have poorer access to primary care services, and that people from ethnic minority groups and those with long-term conditions encounter more barriers to care.

Children and young people in Birmingham are struggling to access support for mental health problems on the NHS, our investigation into services provided by Forward Thinking Birmingham (FTB) reveals. 

‘Experiences of lockdown: Birmingham and Solihull residents’ experiences of health and social care during the second national lockdown in England’ examines the challenges local people faced accessing health and social care services during Winter 20/21.

‘Health Inequalities: Somali people’s experiences of health and social care services in Birmingham’ is based on interviews with members of the city’s Somali community, examining the challenges they face accessing health and social care services.

‘What care and support did Birmingham citizens need during the Covid-19 lockdown?’ examines over people’s experiences of accessing health and social care support in Birmingham during the Covid-19 lockdown.

What challenges do people with sight loss face accessing vision rehabilitation services in Birmingham? examines the experiences of individuals who had accessed vision rehabilitation services provided by Birmingham City Council. 

Getting the help you need – How PALS are supporting patients in Birmingham investigates people’s experiences of contacting NHS Patient Advice & Liaison Services (PALS).

‘NHS Long Term Plan Report: Healthwatch Birmingham and Healthwatch Solihull’ examines what people want to see included in the NHS Long Term Plan to improve services based on local needs.