Bellevue Medical Group Practice
Feedback Rating
Based on 77 reviews
Reviews (77)
Difficult to get an appointment
April 29, 2021
The GPs are great but getting an appointment is terrible. The reception never seem to answer the phone.
Hard to book appointment on phone
April 29, 2021
It's very hard to book appointment on the phone line always busy.
All good - except no continuity of care Bellevue medical practice
April 17, 2021
All good - except no continuity of care. Online form a bit clunky but response good. You have to take who's available - I would prefer to be able to see same GP as I have long term conditions.
Very long queue to attend call
April 14, 2021
Its good but very long queue to attend call .
Efficience and kind
April 14, 2021
They are very efficience and kind
Difficult to get a GP appointment
April 6, 2021
Difficult to get a GP appointment. Usually all appointments are gone before 8:15 am. Left waiting for phone to be answered for more than 10 minutes, by which time all appointments are gone.
Unhelpful, obstructive receptionist
May 7, 2020
Tried to get advice from a GP for a 4 week old. The receptionist, was unhelpful, obstructive, officious, sarcastic and overall rude!!
Never see same person twice.
March 22, 2020
Telephone queuing system is nuts and sends you up and down the queue. All experienced reception staff have left. Gone downhill last two and a half years since being taken over. Poor
Horrible
February 4, 2020
Surgery manager put phone down on me while I was trying to log a complaint.
Said to send complaint in writing but gave no email address and I cannot find one on line.
Manager was rude and hostile...horrible service!!
Said to send complaint in writing but gave no email address and I cannot find one on line.
Manager was rude and hostile...horrible service!!
Okay
November 22, 2019
Okay
