Birmingham Community Healthcare NHS Trust
Feedback Rating
Based on 76 reviews
Reviews (76)
Been brilliant
Speech Therapy
April 29, 2024
We are having help provided to help with speech due to hearing loss. There seems to be more help now for Speech and Language therapy. They have been brilliant.
Problems getting medication
February 12, 2024
Only some tissue viability nurses can prescribe dressings. When more medication needs to be ordered the GP says its not on their list when it is. So we then have to go back to TVN and get it prescribed again.
Care in the community is much better
January 17, 2024
The children's centre (Frankley) health visitor's have been really good. My health visitor has been very good in particular. It's been up to us how often we saw her. Overall they were keeping an eye on his weight. Care in the community is much better.
Bad communication
August 7, 2023
The complex care team were not good with us. The carers were nice but the management was not good at all. They didn't send carers, didn't communicate with us and wouldn't send carers for weeks. I have another child that I have to take to school and they wouldn't let me know, they just weren't good.
It was a struggle to get GP to send nurse
July 21, 2023
To get 17 staples out had to wait for 14 days for district nurse. It was a struggle to get GP send one out. So much backwards and forward with both hips. They told me to come down, they did come out and they were brilliant, but lack of communication between the teams.
District nurse reacted quickly
March 15, 2023
They sent a district nurse out to me, she was fantastic. My blood pressure was up so they sent an ambulance. The nurse reacted quickly.
They were really good
February 28, 2023
Community nurses will come out to see them. They were really good. Really helpful.
Really good
February 16, 2023
The nurses are very good. came out to my home, really good.
nurse could only do them on certain days
January 30, 2023
Come out to administer injections. They referred me to QE for a scan, but they could not do one for 10 days. They said I would need to go to QE after few days to have an injection as nurse could only do them on certain days.
Did not see a health visitor for a long time
Paediatrics/children services
October 25, 2022
Haven't seen a health visitor until son was 2.5 years old - did 1 year old review on the phone, should be able to see them earlier to do reviews and give info. Not much awareness on sepsis in children considering they're high risk. Having more information on signs and symptoms.
