Birmingham Womens Hospital

Thank you for taking the time to leave your feedback. We are sorry to read that you have had such a negative experience at our hospital. If you would like your concerns circulated to the team or need to discuss them in further detail, then we would strongly advise that you contact the Patient Advice and Liaison Service (PALS) - they will be able to help you action these. bwc.pals@nhs.net. Thank you.

Best wishes, The Patient Experience Team

Thank you for taking the time to leave feedback on your experience at BWH. We are sorry to read that you felt yours was not a good one overall.

We appreciate that this is an incredibly important time you for both, and understand the impact of the restrictions on partners not being able to be there as fully as they were in the pre-pandemic past. We want to do all that we can to support you during this time but we must also balance this aim against the need to ensure the safety and well-being of all at the hospital, and it is because we are a hospital that we will be one of the last places where social distancing is fully lifted.

The trust are working incredibly hard to put measures in place throughout the hospital to find ways to ease these restrictions. We face challenges in achieving this, and our old building - with small consulting rooms, limited ventilation and the increased risk of transmission- are all considerations in our decision making and what is practically possible. On top of this, BWH still have to base our response to visitation and its policies on the governments guidelines.

We would encourage you to regularly visit the BWH website for visiting updates as it is constantly being reviewed: https://bwc.nhs.uk/womens-hospital-visiting

Best wishes, The Patient Experience Team

Thank you for taking the time to leave such lovely feedback. We are so glad to read your experience was a positive one.

Best wishes, The Patient Experience Team

Thank you for taking the time to leave this positive remark! It is lovely for the trust to be rated so well.

Best Wishes, the Patient Experience Team.

Thank you for sharing your feedback, please do contact our PALS team at bwc.pals@nhs.net and they would be glad to assist you in seeking these results and a further update for you. Thank you again, the Patient Experience Team.

Thank you for taking the time to share your feedback about our staff, we're so pleased you had a positive experience with them, and they were able to answer your questions! Thank you again, the Patient Experience Team.