Birmingham Womens Hospital
Feedback Rating
Based on 1356 reviews
Reviews (1356)
Great experience
June 27, 2022
I have always had a great experience over here.
Very good
June 27, 2022
Very good and helpful staff.
Waiting for an hour is not normal
June 27, 2022
Waiting for an hour is not normal. Midwifes and doctors alright.
GP referral process
June 23, 2022
On 2 occasions this year I have had GP referrals to BWH. The first for an urgent ultrasound. When I rang within the week (as advised by GP) I was told categorically there was no live referral. Went back to GP surgery where reception staff confirmed a referral 'email' had been sent ( I thought the process might have been more tailored with a portal of some kind but not so). After 3 days of phoning and in 1 instance holding for just over 2 hours I was cut off. I then went up in person to resolve the issue and found I was on the system and an appt had been scheduled for a weeks time. Jump forward to 10th May, a second referral, again advised not on a live referral, go back to GP, GP advises yet again that a referral has been sent... phone BWH again this time advised referral is live and had been released to consultant lists on 7th June. I anticipate an appointment letter for an initial clinic appt sometime in the next few weeks??? No timeline could be given. Have already escalated to PALS the dire issues with communication which is why my GP surgery asks patients to phone and follow up on all referrals as staff do not have capacity to oversee this task.
Hospital is very good
June 14, 2022
The doctors and hospital is very good.
All the staff was very kind and helpful
March 25, 2022
My experience at the hospital was very good. All the staff was very kind and helpful.
Discharged with zero info from consultant
Gynaecology
March 18, 2022
After operation, waited for consultant to provide me with:
▪︎ information of what had been found
▪︎ an action plan
▪︎ sign posting
▪︎ advice & guidance
Nothing.
Ward staff could not help as there was nothing written up in notes. I sat waiting, it was just a waste of my time., consultant did not visit ward.
Eventually got a discharge letter that told me what I already know: my name, address & DOB.
▪︎ Instruction to GP - blank
▪︎ Information Given to Patient - blank.
Visitors should now be allowed, they are vital support for patients, being their advocates & witnesses.
▪︎ information of what had been found
▪︎ an action plan
▪︎ sign posting
▪︎ advice & guidance
Nothing.
Ward staff could not help as there was nothing written up in notes. I sat waiting, it was just a waste of my time., consultant did not visit ward.
Eventually got a discharge letter that told me what I already know: my name, address & DOB.
▪︎ Instruction to GP - blank
▪︎ Information Given to Patient - blank.
Visitors should now be allowed, they are vital support for patients, being their advocates & witnesses.
No parking
Other
January 14, 2022
No parking, which made me late.
Ward 2
Ward 2
Perfect really nice
Other
January 14, 2022
Perfect really nice, helpful and fast.
Early Pregnancy Unit
Early Pregnancy Unit
Very quick no waiting time
Other
January 14, 2022
Very good. Very quick no waiting time.
Day Assessment Unit.
Day Assessment Unit.
