Reviews (1487)

Always been dead happy

January 26, 2023
They are brilliant, very helpful. Can contact them if we need them. Receive information on appointments in a timely manner. Interactions with staff really good. Always been dead happy.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

It's good

January 26, 2023
Today’s the first day, I spoke to the receptionist. it’s good, it’s normal.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Outstanding

January 26, 2023
So far fine, spend most of my time with fetal medicine. I don’t currently have a local midwife, but they sent someone from their team to have a chat with me and they were outstanding.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Blood tests not showing on the app

January 26, 2023
Go on app to see previous blood tests done at the doctors and they’re not on the app. So then you have to get in contact with them to get the results so that the hospital can get the right treatment/medication. It’s a little interruption in the treatment.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

Long waits of 2-3 hours

December 30, 2022
You wait a long time in the antenatal clinic, you come for an appointment time and you should be attended to but you can wait 2-3 hours. They forgot to send me a reminder to come to the hospital , I had to keep calling them and there was no one to speak to. The midwives and doctors are awesome, very kind and polite.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

Friendly Staff

December 30, 2022
Friendly staff at the welcome desk. Finding way around for both staff and visitors, they have clear signs and a map to show each area. Sometimes there's long waits and they do not update you to when you will be seen.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Everything's fine

December 30, 2022
It's okay, had a scan, everything's fine. Explained things whilst they were doing it. First time today I'm not waiting a long time.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Supportive, helpful and respectful staff

December 30, 2022
This is a very good service, I've been in this hospital from the pregnancy of my first child which was in 2014, very supportive, helpful, respectful and kind, all the staff at Birmingham Women's Hospital.
Dehlal

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Helpful staff

December 30, 2022
Organised clinic for patient and friendly helpful staff.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We’re so glad you had a positive experience, and will share on your feedback. Thank you again! Best Wishes, the Patient Experience Team.


Provider responded

Forgotten about me

December 30, 2022
More than an hour waiting and they had forgotten about me. They said there was an error in the appointment and that I am not on the list.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for taking the time to share your feedback to Healthwatch in relation to our Trust. We are sorry to see we have not met your expectations. Please do contact us at bwc.pals@nhs.net and we can assist you further. Best Wishes, the Patient Experience Team.


Provider responded

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Birmingham Womens Hospital

Birmingham Women’s Hospital is a centre of excellence, providing specialist services to more than 50,000 women, men and their families every year from our city, the wider region and beyond.

Contact

0121 472 1377

Metchley Park Road
Edgbaston
Birmingham
West Midlands
B15 2TG

Location

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