Reviews (1191)

Good experience

Maternity
December 23, 2021
The journey was explained and now know where to go.
Very clean hospital - covid procedures very good.
TV channels - only had one channel
Parking is a problem - nearly was later due to no parking.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.


Provider responded

No wait

Gynaecology
December 23, 2021
Arrived at appointment on time and was seen straight away. Other visits, more in the afternoon, I've had to wait for over an hour.
Sophie

Reply from Birmingham Womens Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.


Provider responded

Made to wait separately from my wife

Imaging
December 23, 2021
Came to the hospital to have a scan with my wife. Wasn't allowed to wait in the main waiting room. Had to wait in the canteen and wait for a phone call when I was allowed to go into the scan.
Couldn't see the point as wife and I are in the same bubble.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.


Provider responded

Waiting times better in the morning

Imaging
December 23, 2021
First thing in the morning scans don't have any waiting times. The last time we were here we waiting over an hour and the appointment was in the afternoon.
The cost of the car park can be expensive So we reckon we have spent £20 on car parking and that is just for 2 appointments. We are having baby so we can't afford that extra cost. Staff have been amazing.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.


Provider responded

Bit worried

Imaging
December 23, 2021
Felt a bit worried being in the room so small for a scan, because of covid. Everyone wore masks but didn't know how clean the room is and how often.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.


Provider responded

Fab staff

Maternity
December 23, 2021
Wasn't expected to come in today but they fitted us in and were so friendly and helpful.
Birthing suite
Anonymous

Reply from Birmingham Womens Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.


Provider responded

Staff are polite to patients

Maternity
December 23, 2021
Staff ask patients questions and listen to the responses
Good level of care
Triage could do with more staff as queues are long and outpatients wait very long times to see staff.
Often very busy with limited doctors and midwifes.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.


Provider responded

Could be better

Maternity
December 23, 2021
Warm welcome
Orientation could do with some improvement
Ward logistics not readily available could be better arranged so they can be readily available.
Understaffed.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.


Provider responded

Has been very good.

December 23, 2021
The women's toilets need more cleaning. The rest of the service has been very good. Wasn't allowed husband due to covid, but understand this.
Anonymous

Reply from Birmingham Womens Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.


Provider responded

Great

Imaging
December 23, 2021
Last scan very clear information all through the process. Wasn't informed about the Badger app though, would like to know more. Need to ask for more feedback about the waiting areas as they have changed due to covid restructuring.
J Hossain

Reply from Birmingham Womens Hospital

Thank you for visiting the Healthwatch Stall at our hospital. The Healthwatch team have passed us your comments and they have been shared with the staff here to support further improvements and initiatives. We are really grateful for your feedback.


Provider responded

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Birmingham Womens Hospital

Birmingham Women’s Hospital is a centre of excellence, providing specialist services to more than 50,000 women, men and their families every year from our city, the wider region and beyond.

Contact

0121 472 1377

Metchley Park Road
Edgbaston
Birmingham
West Midlands
B15 2TG

Location

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