Reviews (307)

No problems with them

December 3, 2024
They're alright. I can get appointments with them. No problems with them at all.
Anonymous

An incredible service

November 5, 2024
I can't speak any higher of them. They are an incredible service. Nothing is ever too much for them. They get you in for appointments and you can get through when you call them. They even come out to you when you need them. It's a much better GP and more reliable. Really nice staff and a great service.
Anonymous

Reply from College Green Medical Practice (Health & Wellbeing Centre)

Dear Patient,

Thank you so much for the positive feedback, it will be passed on in our team meeting, it is very appreciated
Kind regards
Sophie


Provider responded

Long waits

November 4, 2024
Long waits and hard to get appointments.
Anonymous

Reply from College Green Medical Practice (Health & Wellbeing Centre)

Dear Patient

I'm sorry to see that you have had a hard time getting through and are finding the wait time for appointments long, we have duty appointments daily for those that need an argent appointment same day, we also advise the quickest way to get an appointment is via an online v consult - the link can also be sent to your phone, should you have an issues our reception team are happy to help fill it out,
we also have I.T workshops with our technical team should you wish to bring your phone / laptop in we can help set up your online services and show you how they work.
Please do get in touch if you would like the team to book you in

Kind regards
Sophie


Provider responded

Overall I am happy with them

November 4, 2024
I had an appointment and the physio taught me some exercises. The podiatrist is also good there. I am happy overall with them.
Anonymous

Reply from College Green Medical Practice (Health & Wellbeing Centre)

Dear Patient
Thank you for taking the time to leave this feedback, I will pass on your feedback to the ROH ( level 3 of college green) who I know will be pleased

Kind regards
Sophie


Provider responded

All good and 5 stars

November 4, 2024
Very organised, very nice and always on time. Very courteous, All good and five stars.
Anonymous

Reply from College Green Medical Practice (Health & Wellbeing Centre)

Dear patient,

Thank you for taking the time to leave us this feedback, it is really appreciated and will be passed on to the team

Kind regards
Sophie


Provider responded

Polite staff

October 1, 2024
I see 4 different people for physio and if I needed to rearrange an appointment they were always fine with it. All the staff are brilliant and polite.
Anonymous

Reply from College Green Medical Practice (Health & Wellbeing Centre)

Dear Patient,

Thank you for taking the time to leave this feedback, I will pass on your feedback to the ROH ( level 3 of college green) who i know will be pleased

Kind regards
Sophie


Provider responded

Such a good practice

September 30, 2024
Really good. They're great. Such a good practice.
Anonymous

Reply from College Green Medical Practice (Health & Wellbeing Centre)

Dear Patient

This is great to hear, thank you for taking the time to leave this feedback it is appreciated

Kind regards
Sophie


Provider responded

No appointment available

September 29, 2024
I received a text invite for flu and covid booster. I have tried 5-6 times but always none available. Please get your act together
John Bennett

Reply from College Green Medical Practice (Health & Wellbeing Centre)

Hi John,

I'm sorry to hear how dissatisfied you are at not getting a flu or Covid booster appointment, unfortunately the text is a generic message sent out by the NHS as opposed to the practice its self, we have not yet received the flu vaccines in but when we do, we will be in touch with patients to make them aware.
I do hope going forward you have a better experience as our patient care is our top priority

Kind regards
Sophie


Provider responded

Fantastic

September 18, 2024
I had left my medication at home. I work away from him. Spoke to a task supervisor at the practice who arranged for me to collect a weeks supply at a local pharmacy to where I was working.
Robert Willmott

Reply from College Green Medical Practice (Health & Wellbeing Centre)

Hi Robert
so pleased you were able to continue with your medication, our patient care is our top priority

Kind regards
Sophie O'Neill


Provider responded

Never struggle to see them.

September 17, 2024
They're okay. I can see them when I need to and never struggle.
Anonymous

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College Green Medical Practice (Health & Wellbeing Centre)

Contact

0121 203 0200

1 Bristol Road South
Birmingham
B31 2GH

Location

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