First Care Practice

They have done an initial appointment and basic checks like height, weight and urine test. They gave me some good information and listened to me. They asked if I had any concerns. They were good.

My GP is amazing, very kind and helpful.

Surgery management and service delivery has improved a lot in the last 2 years.

This is my new GP that I had to change to. Getting an appointment is very hard and you can only get one via app. Calling is very hard. They won't discuss two things in one appointment. They did add my non-binary title which is very good.

They don't resolve my issues. I had a cyst and they said it was small, it got much bigger and it took a year for them to refer me to the hospital. When I feel something is an urgent matter, it takes them a month to give me an appointment. It is a poor service.

A good GP. I can get an appointment when I need to. The registration process was very easy and they answer quickly and give me an appointment that will work around me. I saw the midwife there too. She too was good.

Very good. I call most days with pains in my foot and side and they will see me and they will make appointments for in a few weeks.

It is a good service. Everything is good here.

Very helpful staff. I can get appointments very easily.

It's another story if you need them, you won't get them. The phone system is diabolical. You can stay on the phone for 45 minutes. They don't explain things well to us. It's very tough. They have an online appointment service, you can't access emergency appointments but you can book one for 2/3 months down the line. It's difficult.