First Care Practice
Feedback Rating
Based on 27 reviews
Reviews (27)
Rude and no appointments
July 16, 2025
When we try to book an appointment they always send us to the nearest urgent place. When you call at 9am like they say to, they then say all the appointments have gone. Then call back at 1pm and the same thing again. The GPs are helpful but the receptionists aren't. When they talk to you they are quite rude.
Hard to get an appointment
May 13, 2025
It's hard to get an appointment, the recording on the phone is too long. When I go into reception, they ignore me.
Very good staff
May 6, 2025
Very good, very positive. The admin staff are very good when trying to get an appointment. Very good patient skills and the doctors are amazing. Very good at reassuring the patient. They make you feel relaxed.
Very good
April 9, 2025
Very good, they don't always give me appointments but they're good when you get to see a GP and they're helpful.
Alright
March 11, 2025
It's alright. The appointment was delayed.
They were good
January 27, 2025
They have done an initial appointment and basic checks like height, weight and urine test. They gave me some good information and listened to me. They asked if I had any concerns. They were good.
Amazing GP
October 1, 2024
My GP is amazing, very kind and helpful.
Improved in the last 2 years
July 24, 2024
Surgery management and service delivery has improved a lot in the last 2 years.
Getting an appointment is hard
July 17, 2024
This is my new GP that I had to change to. Getting an appointment is very hard and you can only get one via app. Calling is very hard. They won't discuss two things in one appointment. They did add my non-binary title which is very good.
A poor service
May 8, 2024
They don't resolve my issues. I had a cyst and they said it was small, it got much bigger and it took a year for them to refer me to the hospital. When I feel something is an urgent matter, it takes them a month to give me an appointment. It is a poor service.
