First Care Practice

A good GP. I can get an appointment when I need to. The registration process was very easy and they answer quickly and give me an appointment that will work around me. I saw the midwife there too. She too was good.

Very good. I call most days with pains in my foot and side and they will see me and they will make appointments for in a few weeks.

It is a good service. Everything is good here.

Very helpful staff. I can get appointments very easily.

It's another story if you need them, you won't get them. The phone system is diabolical. You can stay on the phone for 45 minutes. They don't explain things well to us. It's very tough. They have an online appointment service, you can't access emergency appointments but you can book one for 2/3 months down the line. It's difficult.

The only bad thing is when you call them and have to wait ages on the phone. Otherwise it's a great service.

They have a separate prescription line which saves lot of time and is quite efficient.

They are much better now as compared to during COVID.

They have a dedicated number for prescriptions which has now freed up the other line. I was number 30 in the queue and they said to press one and they'd give me a call back. They called back and asked what medication I needed and then asked which pharmacy I'd like it sent to and then got it sent there.

Lately issue is we cannot get an appointment ring at 9am. Call at 9am and all the appointments are gone. Only have one female doctor and it’s good to discuss issues with her. Male doctor does not fault care but would rather discuss it with female.