Reviews (720)

Excellent at x-ray

Imaging
November 25, 2024
It's quick and easy at x-ray. The staff are helpful and you don't wait too long. It's excellent.
Anonymous

Seen quickly at x-ray

Imaging
November 25, 2024
All has been good at x-ray. Seen quickly and the staff were great and helpful.
Anonymous

Very good

November 25, 2024
All been arranged very quickly. Very good and we got the medication.
Anonymous

Very good

Outpatients
November 25, 2024
I go to the outpatients for gastro problems. All has been very good.
Anonymous

X-ray was very good

Imaging
November 25, 2024
X-ray was very good. They saw me very quickly and the staff were supportive. They listened to me and was very patient.
Anonymous

Seen quickly and were patient

Imaging
November 25, 2024
I was seen very quickly at x-ray after being sent from AMU. There were no waits and staff were knowledgeable and took their time as my legs aren't very good which make me slow. They were patient with me.
Anonymous

Long waits, good care

November 25, 2024
Long waiting in AMU. I went for a scan and then you have to wait for them to discuss the results with you. Staff have been helpful but can only give so much information. The care is good I suppose.
Anonymous

Very impressed with A&E

Accident and emergency services
November 25, 2024
Very impressed with the quick and efficient treatment at A&E.
Anonymous

Seen and treated straight away at A&E

Accident and emergency services
November 25, 2024
I had an allergic reaction and they saw me as soon as I got to A&E. They gave me medication and a follow up appointment for testing for allergies.
Anonymous

Reply from Good Hope Hospital

Thankyou for taking the time to share your positive experience of your recent visit to our Hospital as it will mean a lot to the staff to hear this.

Best wishes
Patient Experience Team


Provider responded

They had to retake my bloods.

Paediatrics/children services
November 20, 2024
I had to use the Children's part as I had kidney stones. They needed to take blood but couldn't find the veins. So they used a vein finder. The eventually took the blood but lost it and had to do it again. They didn't just take it from where they took it before they stabbed me 5 times to get the blood again.
Anonymous

Reply from Good Hope Hospital

Thankyou for taking the time to share your feedback about your visit to our hospital.
If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern
Best wishes
Patient Experience Team


Provider responded

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Good Hope Hospital

Contact

0121 424 2000

Rectory Road
Sutton Coldfield
West Midlands
B75 7RR

Location

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