Good Hope Hospital
Feedback Rating
Based on 818 reviews
Reviews (818)
No cardiologist in the building.
Accident and emergency services
March 4, 2025
My daughter has dilated cardiomyopathy. It is genetic. She is only 20. When she had pain from hypertension and we went to A&E we were there 14 hours (including overnight sitting in chairs she was 'admitted' but there were no beds). We waited to see a cardiologist. There wasn't one in the building. After a shift changeover a consultant saw my daughter and told her she didn't have heart issues as she was only 20. Didn't read her notes or listen to what she tried to say (which is surely page 1 of basic medicine) Sent her home. Then wrote up different notes after a cardiologist had clearly, eventually, seen a record of my daughter's obs. Two weeks later we had to return, very reluctantly and the wait was 16 hours this time. My daughter had blood pressure in the 200s the whole time, really dangerous and life threatening. The nurse who triaged her could not spell cardiomyopathy. She put anxiety instead and my daughter was overlooked for hours while the emergency doctor was unaware and so did not prioritise her. When she eventually saw an actual doctor there was great concern and thorough testing done very rapidly.
Don't check medication
Cardiology
March 4, 2025
Two cardiologists a Myasthenia Gravis consultant. Cardiologists do not check if I can have meds they prescribe and appear disinterested when I ask anything. Constantly told to "read leaflets in prescription package". None appear to read notes....or discuss anything with each other.
Brilliant
Accident and emergency services
February 26, 2025
My elderly mother 95 yrs was treated so kindly by a sister in A & E
Then a sister and the nurse practitioner in minors were excellent. Kind and patient.
Then a sister and the nurse practitioner in minors were excellent. Kind and patient.
It's alright
February 19, 2025
It's alright, parking could be better and not so far away. The staff are alright. It can be quite a wait.
Excellent care and treatment
Ophthalmology
February 18, 2025
The care by the consultant for the treatment of my glaucoma is excellent.
Very kind staff at x-ray
Imaging
February 18, 2025
Very kind and helpful staff at x-ray for my hand and knees.
Excellent treatment
Ophthalmology
February 18, 2025
I am treated there for glaucoma and had both my cataracts done. Excellent treatment.
Excellent
Cardiology
February 18, 2025
I was treated at cardiology for a heart attack. I received excellent care and treatment.
Refused an MRI scan
Accident and emergency services
February 18, 2025
Dislocated and fractured elbow. The T&O doctors all dismissed my soft tissue pains and refused MRI , that initial hospital said was paramount, decided my pains were compartment syndrome and one said that I would 'just need to live with it'. I only got the MRI after I my own constant and forthright advocating via the patient re-referral. The MRI showed that everything I described was there, detached and retracted muscles on upper and lower arm. Ruptured ligaments. I finally have an elbow specialist working with me.
Saving my husbands life
Accident and emergency services
February 16, 2025
I would like to express my deepest heartfelt thanks to the Consultant in charge of A & E of Good Hope Hospital on Christmas Day 2024 for saving my husband’s life. I would also like to express my deepest gratitude to the surgeons who performed life saving surgery on him and those involved in his care thereafter. Without all of these individuals giving up their time and prioritising the needs of others before their loved ones the NHS would not be such a wonderful system. We should all be thankful and proud of our NHS and for those who dedicate their lives as they are truly heroes.
