Good Hope Hospital
Feedback Rating
Based on 656 reviews
Reviews (656)
Friendly and helpful staff
Ward 17
August 12, 2024
It's clean and the staff are friendly and helpful. They bought ice packs round because it was so warm in there. They gave me Lypsyl because my lips were so dry. They were really good. I couldn't complain about anything.
Parking is a nightmare
August 5, 2024
Terrible experience …arrived more than 15 minutes before my appointment. I spent 25 minutes cruising around the car park trying to find a space. After I’d parked and arrived at my appointment I was 15 minutes late.
I’d tried to call the treatment centre to inform them that I was trying to find a space but my call was not answered.
Consequently, I was informed that I had missed my appointment and would have to rearrange my appointment that I had waited months for. I am absolutely disgusted and disappointed. There was no discussion, even though I would have been willing to wait for a later slot. I was so upset that I said I would not be making another appointment. The staff were totally unconcerned and I’m sure that they were in fact relieved, another one off the waiting list.
Appalling parking situation and unacceptable attitude from the sleep clinic staff.
I’d tried to call the treatment centre to inform them that I was trying to find a space but my call was not answered.
Consequently, I was informed that I had missed my appointment and would have to rearrange my appointment that I had waited months for. I am absolutely disgusted and disappointed. There was no discussion, even though I would have been willing to wait for a later slot. I was so upset that I said I would not be making another appointment. The staff were totally unconcerned and I’m sure that they were in fact relieved, another one off the waiting list.
Appalling parking situation and unacceptable attitude from the sleep clinic staff.
Dedicated staff, I appreciated them
Orthopaedics
July 30, 2024
My GP referred me promptly to Orthopaedics. I had my hip replacement last year. The experience was very positive. The whole team were supportive and caring. All the staff were friendly and gave detailed information. They listened to me well. They are dedicated people and I appreciate everything they did for me.
Happy with the high level of care
Outpatients
July 30, 2024
My husband had his colonoscopy there and was very happy with the high level of care provided.
Seen quickly
Accident and emergency services
July 30, 2024
I dislocated my shoulder and went to A&E. I was seen very quickly and referred to physiotherapy.
Seen within 1 hour at A&E
Accident and emergency services
July 30, 2024
I fractured my hand and went to A&E. I was seen within an hour. The doctor was very kind and helpful.
Very good care and staff
July 30, 2024
The food was lovely at the hospital. The recovery was quite pleasant. The staff were very attentive and the care was good too.
Excellent treatment over the years.
July 24, 2024
Over the years I have received excellent care and treatment at this hospital.
Nice staff at the treatment centre.
Treatment Center
July 24, 2024
I regularly come here for my Type 1 screening. The staff are very nice and helpful.
Explain things simply.
Cardiology
July 24, 2024
Excellent staff. Great care provided. The consultants are amazing and explain everything in a very simple way.
