Reviews (585)

Really nice staff at cardiology.

Cardiology
May 7, 2024
They are nice at cardiology. I have waited a few months for an appointment. but a few days after I received the appointment the treatment going forward has been fast.
Anonymous

I can't thank the staff enough

Accident and emergency services
May 7, 2024
I bought my husband here with a cyst in his throat after speaking with the GP several times. The A&E staff were brilliant and eventually he was diagnosed with throat cancer. I can't thank them enough, they got him the help and support he needed.
Anonymous

Reply from Good Hope Hospital

Dear Relative

Thank you so much for taking the time to provide feedback about the Good Hope Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent care your husband received in the Emergency Department and they got him the help and support he needed.

If you would like to provide any more information or further feedback about your husband's experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Excellent support at antenatal

Maternity
May 7, 2024
Excellent support at antenatal clinic. The nurses and midwives are very helpful and supportive.
Anonymous

Reply from Good Hope Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Good Hope Hospital Birmingham - apologies for the delayed response. We are really pleased to hear that you received excellent support at the antenatal clinic and that the nurses and midwives have been so helpful and supportive.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Seen in A&E straight away

Accident and emergency services
May 7, 2024
I came here with chest pain at 7AM and I was seen straight away. It's 11AM now and I am leaving with medicines. They kept me under observation for 3 hours.
Anonymous

Reply from Good Hope Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Good Hope Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you were seen and treated so quickly in the Emergency Department.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Happy with the treatment provided.

unknown
May 7, 2024
My husband is being treated for his breathlessness here. He has been an inpatient for 2 weeks. He is very happy and pleased with the care and treatment provided.
Anonymous

Reply from Good Hope Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Good Hope Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent care your husband received during his two week inpatient stay and that he's happy with the treatment he's received.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Hight level of care provided.

Cardiology
May 7, 2024
My mother was an inpatient at cardiology for 4 weeks after her surgery. We are very pleased with the high level of care and support provided.
Anonymous

Reply from Good Hope Hospital

Dear Relative

Thank you so much for taking the time to provide feedback about the Good Hope Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent care your mother received during her 4 weeks on the cardiology ward following surgery.

If you would like to provide any more information or further feedback about your mother's experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Excellent care

Ward 17
May 7, 2024
I was on ward 17 for a week after my knee replacement surgery. The care and support was excellent.
Anonymous

Reply from Good Hope Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Good Hope Hospital Birmingham - apologies for the delayed response. We are delighted to hear that the care and support you received on Ward 17 following knee replacement surgery was excellent.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very helpful at imaging

Imaging
May 7, 2024
The staff at the imaging department are very helpful. The appointment went very well.
Anonymous

Reply from Good Hope Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Good Hope Hospital Birmingham - apologies for the delayed response. We are delighted to hear that the staff at the imaging department were so helpful and your appointment went so well.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Seen straight away in A&E

Accident and emergency services
May 7, 2024
I came here two hours ago with stomach pains and was seen by a very helpful doctor straight away. They have taken some blood samples for testing and I am now waiting for the results.
Anonymous

Reply from Good Hope Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Good Hope Hospital Birmingham - apologies for the delayed response. We are delighted to hear that you were seen so quickly after attending the Emergency Department.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Fantastic at children's outpatients

Paediatrics/children services
May 7, 2024
I am impressed with the high level of care and treatment provided at the Children's department within outpatients. Last week I came with my daughter and we were seen straight away.
Anonymous

Reply from Good Hope Hospital

Dear Relative

Thank you so much for taking the time to provide feedback about the Good Hope Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent care your daughter received in the outpatient department and that she was seen straight away.

If you would like to provide any more information or further feedback about you or your daughter's experience your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

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Good Hope Hospital

Contact

0121 424 2000

Rectory Road
Sutton Coldfield
West Midlands
B75 7RR

Location

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