Reviews (818)

Admitted him quickly at A&E

Accident and emergency services
February 5, 2025
They admitted my husband quickly when he had a fall and had bad concussion and a bad cut to the head and eye.
Anonymous

Reply from Good Hope Hospital

Thank you for taking the time to provide us feedback on your husband's positive experience of care at our hospital.
Best wishes,
Patient Experience Team


Provider responded

Did some tests

February 5, 2025
I had a bad chest and ended up there as my readings were off. They put me in the emergency room to begin with and they did some tests. They were blessed through.
Anonymous

Reply from Good Hope Hospital

Thank you for taking the time to provide us feedback on your experience at our hospital.
Best wishes,
Patient Experience Team


Provider responded

They treated my husband very well

February 5, 2025
My husband was in hospital for 9 days and they were very good with him. Very kind and treated him very well.
Anonymous

Reply from Good Hope Hospital

Thank you so much for taking the time to provide feedback about Good Hope Hospital Birmingham.
We are delighted to hear about the excellent service your husband received over his stay from our wonderful colleagues at Good Hope Hospital.

If you would like to provide any more information or further feedback (for example the names of staff if you wish to pass a message on) about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

We'd be interested in hearing about this in more detail and potentially gathering a patient story to use in staff training and other meetings as an example of best practice, if this is something you're interested in please contact patientexperience@uhb.nhs.uk and we can arrange to discuss further.

Best Wishes

Raaj Bassi

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Busy but good

February 5, 2025
Always busy but they're good. They always attend to my requests on time.
Anonymous

Reply from Good Hope Hospital

Thank you for taking the time to provide us feedback on your positive experience at our hospital.
Best wishes,
Patient Experience Team


Provider responded

A good experience

Accident and emergency services
February 5, 2025
I had a good experience with them. Services are always great and I will always recommend.
Anonymous

Reply from Good Hope Hospital

Thank you for taking the time to provide us feedback on your positive experience at our hospital.
Best wishes,
Patient Experience Team


Provider responded

Excellent at A&E

Accident and emergency services
February 4, 2025
Whilst playing my son had a big cut on his forehead. I rushed to A&E and he was seen straight away. Excellent care was provided.
Anonymous

Reply from Good Hope Hospital

Thank you for taking the time to provide us feedback on your positive experience at our hospital A&E.
Best wishes,
Patient Experience Team


Provider responded

Came here because GP wouldn't change dressing

Treatment Center
January 28, 2025
I have to come to the walk in every 3 days to get dressings changed as the GP nurse wouldn't do it. I had to wait several hours to get it done as they feared it may go septic. A 3-4 minute task and I had to go there. The car parking fees are also terrible.
Anonymous

Reply from Good Hope Hospital

Thank you for taking the time to provide us feedback.
If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern
Best wishes,
Patient Experience Team


Provider responded

Superb care

Imaging
January 22, 2025
They called to come in for an x-ray on my ankle. Not too bad now. They have been superb with the care they have given.
Anonymous

Reply from Good Hope Hospital

Thank you for taking the time to give us such wonderful feedback.

Best wishes,

Patient Experience Team


Provider responded

A great ward with great staff.

January 22, 2025
Ward 23 was great. The nurses were great, helpful and was like a home from home. There was a couple of students and I wanted a cold Pepsi. They went to the vending machine for me and got me one. Couldn't do anymore for me. The staff also had a smile every day even though they're over stretched.
Anonymous

Reply from Good Hope Hospital

Thank you for taking your time to give us such wonderful feedback.

Best wishes,

Patient Experience Team


Provider responded

Really good

Accident and emergency services
January 22, 2025
My friend brought me to A&E after I was having a heart attack. They saw me being carried from the car and the paramedics couldn't be anymore helpful. They got me in, got bloods done straight away. The hospital was really good.
Anonymous

Reply from Good Hope Hospital

Thank you for taking your time to give us feedback, we really apprecate it.

Best wishes,

Patient Experience Team


Provider responded

Leave your Feedback


Good Hope Hospital

Contact

0121 424 2000

Rectory Road
Sutton Coldfield
West Midlands
B75 7RR

Location

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