Good Hope Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about Good Hope Hospital Birmingham- apologies for the delayed response. We are really pleased to hear that you're so happy with the care you received during your two weeks as an inpatient on the stroke ward.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Good Hope Hospital Birmingham- apologies for the delayed response. We are really pleased to hear that you're so happy with the care and treatment you've received in the Emergency Department during your visits there.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham

Dear Relative

Thank you so much for taking the time to provide feedback about Good Hope Hospital Birmingham- apologies for the delayed response. We are really pleased to hear that you're happy with the care that your father has been receiving from cancer services - in particular the consultant.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham

Dear Relative

Thank you so much for taking the time to provide feedback about Good Hope Hospital Birmingham- apologies for the delayed response. We are really pleased to hear that you're so pleased with the careyour father received in the Emergency Department and that they made sure that his care was a priority.

If you would like to provide any more information or further feedback about your father's experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham

Dear Patient

Thank you for taking the time to provide feedback about Good Hope Hospital Birmingham – apologies for the delayed response. We are really sorry to hear that you aren't happy with the staff you encountered and their attitude.

If you think it’s helpful we are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues - or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Good Hope Hospital Birmingham- apologies for the delayed response. We are delighted to hear that you're so happy with the care you received in the Emergency Department.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham

Dear Relative

Thank you so much for taking the time to provide feedback about Good Hope Hospital Birmingham- apologies for the delayed response. We are delighted to hear that you're happy with the care and support your sister is receiving from the MS team.

If you would like to provide any more information or further feedback about your sister's experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Good Hope Hospital Birmingham- apologies for the delayed response. We are really pleased to hear that you're happy with the care and service you received when you came in for your x-ray - in particular how quickly you were seen.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Good Hope Hospital Birmingham- apologies for the delayed response. We are really pleased to hear how happy you are with the care you received here after your fall - in particular that they treated you with dignity and respect and kept your family updated.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham

Dear Patient

Thank you so much for taking the time to provide feedback about Good Hope Hospital Birmingham- apologies for the delayed response. We are really pleased to hear that you're so happy with the care you received as an inpatient - particularly how attentive and hard-working the staff are.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham