Good Hope Hospital
Feedback Rating
Based on 527 reviews
Reviews (527)
They keep passing me to my GP
December 14, 2023
I have treatment here for leukaemia. The tablets stop the blood flowing to my legs and they are refusing to help me. Changed my medication and having blood tests done there weekly. They keep telling me to go back to the GP and then the GP passes me back to the hospital. It's all confusing.
Poor facilities and rude staff
December 12, 2023
Poor facilities, rude staff and a lack of communication.
Happy with the treatment
December 12, 2023
My wife was operated on at Good Hope for gynaecological issues and was an inpatient for a few weeks. We were happy with the treatment received.
Busy but good support
December 5, 2023
I went to A&E a number of times. It was very busy but they helped us and provided support after a long wait.
Very good children's A&E
December 5, 2023
The children's A&E is very good and helpful. They keep us informed about everything.
Referred for my eyes and they were very good.
December 5, 2023
I was referred on to them for more intense testing on my eyes because I have diabetes. They checked on my diabetes whilst I was there too. They were really very good. I have never had an issue with them even when I have been to A&E.
I have been waiting months for further tests.
December 5, 2023
I was referred onto Good Hope by my opticians for further tests and they said they would see me in a few weeks. I have still not heard from them and have been waiting months for it. I'm trying to go back to my GP to sort another appointment but it is a long tedious process.
Good staff, structure is appalling
November 30, 2023
7 hrs on ambulance and moved to another due to staff shift change outside A&E. Staff brilliant but the structure to be seen appalling. Eventually left in waiting room for two hours where staff were calling out patient names to have their BP done in waiting room. Dr handed me a tablet to take without telling me anything about it until I asked and a second Dr was tipping cannula open to take bloods without the use of gloves which I pulled him up about and a nurse took over. It was our intervention that questioned where to go next and that was for a CT scan. 16 hours later I was sent on my way.
I think as ambulance crew had already taken BP numerous times that this information on route to hospital bloods taken on ambulance ready for handover at A&E. Then A&E before arriving has medication ready to bring BP down and sent onto CT to have scan. Doctor at scan area could assess the severity and either discharge or arrange for a short stay. All a matter of a couple of hours and does not clog up a waiting room and delivers a fluid system.
I think as ambulance crew had already taken BP numerous times that this information on route to hospital bloods taken on ambulance ready for handover at A&E. Then A&E before arriving has medication ready to bring BP down and sent onto CT to have scan. Doctor at scan area could assess the severity and either discharge or arrange for a short stay. All a matter of a couple of hours and does not clog up a waiting room and delivers a fluid system.
Service and support received was excellent
November 30, 2023
I had my gall bladder removed over there. The service and support received was excellent
Overcrowded, clinics run late but good staff
November 30, 2023
Always overcrowded but the nurses and doctors are good. Clinics are always running late.