Good Hope Hospital
Feedback Rating
Based on 845 reviews
Reviews (845)
Tested my eyes and then on my way
Ophthalmology
January 7, 2025
No messing around at Ophthalmology. They saw me quickly and tested my eyes then I was on my way. No problems at all. You don't want to be hanging around for hours do you.
Happy so far
Imaging
January 6, 2025
I had an appointment with x-ray within 2 weeks from being referred. The service was very good. I'm happy so far.
Rubbish
Outpatients
January 6, 2025
If I'm being honest dermatology are rubbish. The staff can be rude and the system is broken. It's just no good here.
A rude HCA
Imaging
January 6, 2025
The lady who did my x-ray was so lovely, no complaints there. But when they called me they thought I was trying to switch off my phone and the HCA said to me can you hurry up. I just thought that was rude. There isn't any need to speak to people like that. The newer staff now have no manners and all the old school staff have left.
Amazing
January 6, 2025
The hospital is amazing and cared for my mom really well.
Taken care of
January 6, 2025
Directions to MAU are not very clear but there are lots of staff around to direct you to the hospital. They are good in there. The staff take their time and will answer any concerns. I was taken care of.
Really good
Cancer services
January 6, 2025
They were really good and they sorted out PIP once he was diagnosed with cancer. They said there wasn't much that could be done and sent him home to die. They arranged some care from John Taylor Hospice and Perry Trees.
Really quick
Imaging
January 6, 2025
They were really quick in there. I was in and out after my scan.
Finally been seen at ENT
Ear Nose and Throat
January 6, 2025
It has taken a few weeks for the ENT appointment but I have now finally been seen as they are trying to get to the bottom of what is going on.
I felt lost, with no help after
January 6, 2025
I had a stroke and I ended up in there. They gave me no help afterwards and no follow up. It's not very good care. I was hopeful that they would be more helpful but I felt lost.
