Good Hope Hospital
Feedback Rating
Based on 872 reviews
Reviews (872)
Long A&E wait but exceptional doctor
Accident and emergency services
December 20, 2024
Had a long wait in A&E this week waiting for a surgical assessment. Worth the wait though - Dr we saw was exceptional. Genuinely caring and very knowledgeable. She was accurate in her diagnosis and even called 24 hours later to check all was ok. We were so impressed with her. Hope our thanks and praise can be passed on ☺️
Need more staff
Accident and emergency services
December 16, 2024
They need more trained staff to run a smooth operation at A&E.
Very good and helpful staff
Ophthalmology
December 16, 2024
I had my cataract surgery here. The staff were very good and helpful.
Not had the results
December 10, 2024
I had an MRI scan and ECG and they said they would send the results to the GP. The GP said they hadn't had them and I can't get in touch with the doctor at the hospital. I need to know if I can drive again.
Good once I got the results
December 10, 2024
I went for a CT scan and it took ages for the results to come back. As soon they did they sent the information to the stroke clinic as they thought I had a mini stroke and the treatment was good. They were caring.
Waited hours in discharge lounge
December 10, 2024
I ended up waiting several hours in discharge lounge. You wait for hours and there are loads of people in there in the same boat.
Not enough staff for rehab ward
December 10, 2024
Ward 23 is supposed to be a rehab ward but there aren't enough staff. They told me I couldn't do anything by myself and that I would need to ask a nurse for help but they were always so busy so I ended up losing mobility when it came to discharge. I had someone placed at the end of my bed ready for my bed and I was placed in discharge lounge for home.
Long A&E waits before being admitted
Accident and emergency services
December 10, 2024
I waited 5 hours on the back of an ambulance before being taken into A&E. I can't even remember how long I waited to then be seen but they decided I should be admitted and I was on ward 23 for 3 weeks.
Referred on
November 26, 2024
In April we went for a check up as one stent was playing up. It had to be done again so they referred onto Heartlands.
Told to go elsewhere
November 26, 2024
They told me to go to the GP to have the dressings changed after my day surgery.