Reviews (872)

Really good

November 25, 2024
I had an appointment with MAU and the consultant was really good. Each department was spoken to the other well too.
Anonymous

Reply from Good Hope Hospital

Thankyou for taking the time to share your positive experience of your recent visit to our Hospital as it will mean a lot to the staff to hear this.

Best wishes
Patient Experience Team


Provider responded

Very good, very impressed

November 25, 2024
Very good at same day emergency care department. We have been really impressed with the speed and efficiency of the service.
Anonymous

Reply from Good Hope Hospital

Thankyou for taking the time to share your positive experience of your recent visit to our Hospital as it will mean a lot to the staff to hear this.

Best wishes
Patient Experience Team


Provider responded

Excellent at x-ray

Imaging
November 25, 2024
It's quick and easy at x-ray. The staff are helpful and you don't wait too long. It's excellent.
Anonymous

Reply from Good Hope Hospital

Thankyou for taking the time to share your positive experience of your recent visit to our Hospital as it will mean a lot to the staff to hear this.

Best wishes
Patient Experience Team


Provider responded

Seen quickly at x-ray

Imaging
November 25, 2024
All has been good at x-ray. Seen quickly and the staff were great and helpful.
Anonymous

Reply from Good Hope Hospital

Thankyou for taking the time to share your positive experience of your recent visit to our Hospital as it will mean a lot to the staff to hear this.

Best wishes
Patient Experience Team


Provider responded

Very good

November 25, 2024
All been arranged very quickly. Very good and we got the medication.
Anonymous

Reply from Good Hope Hospital

Thankyou for taking the time to share your positive experience of your recent visit to our Hospital as it will mean a lot to the staff to hear this.

Best wishes
Patient Experience Team


Provider responded

Very good

Outpatients
November 25, 2024
I go to the outpatients for gastro problems. All has been very good.
Anonymous

Reply from Good Hope Hospital

Thankyou for taking the time to share your positive experience of your recent visit to our Hospital as it will mean a lot to the staff to hear this.

Best wishes
Patient Experience Team


Provider responded

X-ray was very good

Imaging
November 25, 2024
X-ray was very good. They saw me very quickly and the staff were supportive. They listened to me and was very patient.
Anonymous

Reply from Good Hope Hospital

Thankyou for taking the time to share your positive experience of your recent visit to our Hospital as it will mean a lot to the staff to hear this.

Best wishes
Patient Experience Team


Provider responded

Seen quickly and were patient

Imaging
November 25, 2024
I was seen very quickly at x-ray after being sent from AMU. There were no waits and staff were knowledgeable and took their time as my legs aren't very good which make me slow. They were patient with me.
Anonymous

Reply from Good Hope Hospital

Thankyou for taking the time to share your positive experience of your recent visit to our Hospital as it will mean a lot to the staff to hear this.

Best wishes
Patient Experience Team


Provider responded

Long waits, good care

November 25, 2024
Long waiting in AMU. I went for a scan and then you have to wait for them to discuss the results with you. Staff have been helpful but can only give so much information. The care is good I suppose.
Anonymous

Reply from Good Hope Hospital

Thankyou for taking the time to share your feedback about your recent visit to our hospital.
If you think it would add value, we would be keen to listen to your feedback in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please kindly make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern.
Best wishes
Patient Experience Team


Provider responded

Very impressed with A&E

Accident and emergency services
November 25, 2024
Very impressed with the quick and efficient treatment at A&E.
Anonymous

Reply from Good Hope Hospital

Thankyou for taking the time to share your positive experience of your recent visit to our Hospital as it will mean a lot to the staff to hear this.

Best wishes
Patient Experience Team


Provider responded

Leave your Feedback


Good Hope Hospital

Contact

0121 424 2000

Rectory Road
Sutton Coldfield
West Midlands
B75 7RR

Location

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