Good Hope Hospital Healthwatch Birmingham

Very good

November 25, 2024

All been arranged very quickly. Very good and we got the medication.

Anonymous

Reply from Good Hope Hospital

Thankyou for taking the time to share your positive experience of your recent visit to our Hospital as it will mean a lot to the staff to hear this.

Best wishes
Patient Experience Team

Very good

Outpatients

November 25, 2024

I go to the outpatients for gastro problems. All has been very good.

Anonymous

Reply from Good Hope Hospital

Thankyou for taking the time to share your positive experience of your recent visit to our Hospital as it will mean a lot to the staff to hear this.

Best wishes
Patient Experience Team

X-ray was very good

Imaging

November 25, 2024

X-ray was very good. They saw me very quickly and the staff were supportive. They listened to me and was very patient.

Anonymous

Reply from Good Hope Hospital

Thankyou for taking the time to share your positive experience of your recent visit to our Hospital as it will mean a lot to the staff to hear this.

Best wishes
Patient Experience Team

Seen quickly and were patient

Imaging

November 25, 2024

I was seen very quickly at x-ray after being sent from AMU. There were no waits and staff were knowledgeable and took their time as my legs aren't very good which make me slow. They were patient with me.

Anonymous

Reply from Good Hope Hospital

Thankyou for taking the time to share your positive experience of your recent visit to our Hospital as it will mean a lot to the staff to hear this.

Best wishes
Patient Experience Team

Long waits, good care

November 25, 2024

Long waiting in AMU. I went for a scan and then you have to wait for them to discuss the results with you. Staff have been helpful but can only give so much information. The care is good I suppose.

Anonymous

Reply from Good Hope Hospital

Thankyou for taking the time to share your feedback about your recent visit to our hospital.
If you think it would add value, we would be keen to listen to your feedback in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please kindly make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern.
Best wishes
Patient Experience Team

Very impressed with A&E

Accident and emergency services

November 25, 2024

Very impressed with the quick and efficient treatment at A&E.

Anonymous

Reply from Good Hope Hospital

Thankyou for taking the time to share your positive experience of your recent visit to our Hospital as it will mean a lot to the staff to hear this.

Best wishes
Patient Experience Team

Seen and treated straight away at A&E

Accident and emergency services

November 25, 2024

I had an allergic reaction and they saw me as soon as I got to A&E. They gave me medication and a follow up appointment for testing for allergies.

Anonymous

Reply from Good Hope Hospital

Thankyou for taking the time to share your positive experience of your recent visit to our Hospital as it will mean a lot to the staff to hear this.

Best wishes
Patient Experience Team

They had to retake my bloods.

Paediatrics/children services

November 20, 2024

I had to use the Children's part as I had kidney stones. They needed to take blood but couldn't find the veins. So they used a vein finder. The eventually took the blood but lost it and had to do it again. They didn't just take it from where they took it before they stabbed me 5 times to get the blood again.

Anonymous

Reply from Good Hope Hospital

Thankyou for taking the time to share your feedback about your visit to our hospital.
If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern
Best wishes
Patient Experience Team

Amazing surgeon

November 13, 2024

I had my gallbladder removal here and the surgeon was amazing. So caring.

Anonymous

Reply from Good Hope Hospital

Thankyou for taking the time to share your positive experience of your recent visit to our Hospital as it will mean a lot to the staff to hear this.
Best wishes
Patient Experience Team

Very helpful staff

November 12, 2024

I had my appendix surgery there and the staff were very helpful.

Anonymous

Reply from Good Hope Hospital

Thankyou for taking the time to share your positive experience of your recent visit to our Hospital as it will mean a lot to the team to hear this.
Best wishes
Patient Experience Team

Good Hope Hospital

Reviews (818)

Very good

Very good

Outpatients

X-ray was very good

Imaging

Seen quickly and were patient

Imaging

Long waits, good care

Very impressed with A&E

Accident and emergency services

Seen and treated straight away at A&E

Accident and emergency services

They had to retake my bloods.

Paediatrics/children services

Amazing surgeon

Very helpful staff

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