Reviews (585)

Very well stcoked.

March 25, 2024
Long Waits at A&E but eventually seen by a polite and good doctor
Anonymous

Reply from Good Hope Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Good Hope Hospital Birmingham - apologies for the delayed response. Whilst we are obviously to hear you had a long wait to be seen in the Emergency Department we are pleased to hear that you were seen by a polite and good doctor.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Treated within 1 hour by A&E doctors

March 25, 2024
I went to A&E with a broken finger and was seen within an hour. Excellent treatment provided.
Anonymous

Reply from Good Hope Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Good Hope Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you were seen and treated so quickly at the Emergency Department when you came in with a broken finger.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Looks dirty

March 20, 2024
The hospital looks dirty. The staff are no good.
Anonymous

Reply from Good Hope Hospital

Dear Patient

Thank you for taking the time to provide feedback about Good Hope Hospital Birmingham – apologies for the delayed response. We are really sorry to hear that your experience hasn't been a positive one and that you found issues with the staff and cleanliness of the department(s) you were in.

If you think it’s helpful we are keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by phone 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern

Best wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

A good experience here

March 20, 2024
I waited 20 minutes but had a good experience. The doctors and nurses here are alright.
Anonymous

Reply from Good Hope Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Good Hope Hospital Birmingham - apologies for the delayed response. We are pleased to hear that your experience here has been a good one.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Only a 2 minute wait.

March 20, 2024
A 2 minute wait. Had a problem with my leg and the service has been good. Very nice.
Anonymous

Reply from Good Hope Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Good Hope Hospital Birmingham - apologies for the delayed response. We are pleased to hear that your wait to be seen about your leg was so short and that the care was good.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Lovely staff

March 20, 2024
Lovely staff, very nice.
Anonymous

Reply from Good Hope Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Good Hope Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you're happy with the staff looking after you.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

It's alright here

March 20, 2024
The warfarin clinic is alright here.
Anonymous

Reply from Good Hope Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Good Hope Hospital Birmingham - apologies for the delayed response. We are pleased to hear that you're happy with the care you've received at the warfarin clinic.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Very good.

March 20, 2024
I wait 5 minutes. The hospital is very good.
Anonymous

Reply from Good Hope Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Good Hope Hospital Birmingham - apologies for the delayed response. We are pleased to hear that your experience of the hospital has been a positive one and that your wait to be seen was very short.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Staff are good.

March 20, 2024
Staff are good. Had a 15 minute wait.
Anonymous

Reply from Good Hope Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Good Hope Hospital Birmingham - apologies for the delayed response. We are pleased to hear that your experience has been a positive one - in particular that the staff are good and your wait was a short one.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Good

March 20, 2024
It is okay. The doctor and staff are good.
Anonymous

Reply from Good Hope Hospital

Dear Patient

Thank you so much for taking the time to provide feedback about the Good Hope Hospital Birmingham - apologies for the delayed response. We are pleased to hear that your experience has been a psoitive one and that the staff looking after you have been good.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes

James Cunningham

Patient Experience Officer at University Hospitals Birmingham


Provider responded

Leave your Feedback


Good Hope Hospital

Contact

0121 424 2000

Rectory Road
Sutton Coldfield
West Midlands
B75 7RR

Location

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