Reviews (845)

Busy but good

February 5, 2025
Always busy but they're good. They always attend to my requests on time.
Anonymous

Reply from Good Hope Hospital

Thank you for taking the time to provide us feedback on your positive experience at our hospital.
Best wishes,
Patient Experience Team


Provider responded

A good experience

Accident and emergency services
February 5, 2025
I had a good experience with them. Services are always great and I will always recommend.
Anonymous

Reply from Good Hope Hospital

Thank you for taking the time to provide us feedback on your positive experience at our hospital.
Best wishes,
Patient Experience Team


Provider responded

Excellent at A&E

Accident and emergency services
February 4, 2025
Whilst playing my son had a big cut on his forehead. I rushed to A&E and he was seen straight away. Excellent care was provided.
Anonymous

Reply from Good Hope Hospital

Thank you for taking the time to provide us feedback on your positive experience at our hospital A&E.
Best wishes,
Patient Experience Team


Provider responded

Came here because GP wouldn't change dressing

Treatment Center
January 28, 2025
I have to come to the walk in every 3 days to get dressings changed as the GP nurse wouldn't do it. I had to wait several hours to get it done as they feared it may go septic. A 3-4 minute task and I had to go there. The car parking fees are also terrible.
Anonymous

Reply from Good Hope Hospital

Thank you for taking the time to provide us feedback.
If you think it would add value, we would be keen to listen to your concerns in more detail and to try to help if there are any outstanding issues or things we can learn from. If you are happy to do this, please make contact with the Patient Advice and Liaison Service (PALS) to provide your details. They can be contacted by telephone on 0121 424 0808, by email PALS@uhb.nhs.uk, or by contact form at https://www.uhb.nhs.uk/forms/contact-complaint-concern
Best wishes,
Patient Experience Team


Provider responded

Superb care

Imaging
January 22, 2025
They called to come in for an x-ray on my ankle. Not too bad now. They have been superb with the care they have given.
Anonymous

Reply from Good Hope Hospital

Thank you for taking the time to give us such wonderful feedback.

Best wishes,

Patient Experience Team


Provider responded

A great ward with great staff.

January 22, 2025
Ward 23 was great. The nurses were great, helpful and was like a home from home. There was a couple of students and I wanted a cold Pepsi. They went to the vending machine for me and got me one. Couldn't do anymore for me. The staff also had a smile every day even though they're over stretched.
Anonymous

Reply from Good Hope Hospital

Thank you for taking your time to give us such wonderful feedback.

Best wishes,

Patient Experience Team


Provider responded

Really good

Accident and emergency services
January 22, 2025
My friend brought me to A&E after I was having a heart attack. They saw me being carried from the car and the paramedics couldn't be anymore helpful. They got me in, got bloods done straight away. The hospital was really good.
Anonymous

Reply from Good Hope Hospital

Thank you for taking your time to give us feedback, we really apprecate it.

Best wishes,

Patient Experience Team


Provider responded

Really nice on ward 14

January 22, 2025
Ward 14 was really nice. They took good care of my uncle and I'm really happy with them. They tell me what's going on and the staff have been good.
Anonymous

Reply from Good Hope Hospital

Thank you for taking your time to give us such wonderful feedback.

Best wishes,

Patient Experience Team


Provider responded

Great staff and good care at respiratory

January 22, 2025
I have chest problems and they see me at respiratory regularly which is great. The care is good and the staff are great with me.
Anonymous

Reply from Good Hope Hospital

Thank you for taking your time to give us feedback, we really appreciate it.

Best wishes,

Patient Experience Team


Provider responded

Really great

January 20, 2025
Great, really great. The staff are great and so to is the care. My daughter goes there often and the wait isn't too long to see her. They're really good with her.
Anonymous

Reply from Good Hope Hospital

Thank you for taking your time to give us such wonderful feedback.

Best wishes,

Patient Experience Team


Provider responded

Leave your Feedback


Good Hope Hospital

Contact

0121 424 2000

Rectory Road
Sutton Coldfield
West Midlands
B75 7RR

Location

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