Good Hope Hospital

I have not long got here. 11AM, been here half an hour. The staff have been brilliant on ward 12. They haven't found me a bed yet but they have been constantly letting me know what is going on.

I came to A&E yesterday with pains in my stomach at 3PM. I sat waiting for a while before they were able to get me onto a ward. Staff were excellent. The service is just over run.

In here for my leg and brain. I have water retention and I take water tablets. The care has been excellent.

I fractured my hand and went to A&E. I was seen straight away by a very professional doctor who treated me very well.

I was at A&E for 12 hours and found out the nerves in my spine and discs are damaged. Waiting for a referral for an operation. They provided great care.

The systems and staff are very slow. You have to wait ages for everything.

I arrived late and was flustered. The receptionist in X-ray was so kind and put me at my ease. The date was May 21st at 6.20pm. I would like to add my gratitude and thanks. When I came out she was so helpful. It was good to have a kind face in time of need

Came in on Monday Bank holiday with Atrail Fibrilaton. The person who deals with cardioversions was working in A/E at the time and was not informed until ward round a week later. A cardioversion proceedure has been done as day patient in my past. This hospital stay could have released the cost of a £3,000 bed for a patient who had a more urgent need. Instead of staying in MAU where it is noisy for patients who have difficulty sleeping.

A few weeks ago my heart rate was too high and had to wait to be seen by a doctor. I waited four hours and ended up leaving without being seen. It was like a war zone in there. Doctors did call and said to call 999 in emergency. It's not the staff, they're all over worked.

Son broke his arm and we have come for an x-ray. He was making a bit of a fuss and he was scared. Another patient wasn't very nice to him but the nurses came out and spoke to us and were lovely and reassuring with my son. It is very scary for them at a young age.