Reviews (966)

Long wait in A&E

October 20, 2025
The wait to be seen in the A&E department was very long.
Anonymous

Refused to see me for arriving late

October 20, 2025
I was late arriving for my appointment and they refused to see me. This is very frustrating because at other appointments here I have been waiting a very long time past my appointment time to be seen. I explained that I had got caught in heavy rush hour traffic but they still refused to see me. A very disappointing visit.
Anonymous

Good care on cardiology ward but food awful

October 20, 2025
I was admitted to the cardiology ward and spent a week at the hospital. The care was very good, the staff were all friendly and helpful. The only downside was the hospital food. In the week I was there I only had one decent meal. The food is really not nice.
Anonymous

A positive A&E experience

October 20, 2025
I was brought in by ambulance following a fall. I was triaged quickly and the staff took great care of me getting my wound cleaned up. It took over six hours to get the bleeding to stop and upon further investigation in the department I was admitted to the hospital for further investigation. Overall I was very satisfied with level of treatment and care I received in A&E.
Anonymous

Excellent cardiology outpatients department

October 20, 2025
I honestly think that Good Hope is the best UHB hospital. My experience of the cardiology outpatients department is excellent. The hospital and department are clean and bright. I have never had any issues, the staff are all very friendly. The one area they could improve on is the food, which is not very nice.
Anonymous

Disappointed that the department closed

Outpatients
October 15, 2025
I was very happy with the treatment and care I was receiving at Good Hope Hospital but the clinic was closed and my care was transferred to another UHB hospital. I was disappointed.
Anonymous

Can be patronising

October 15, 2025
Standard there. I'm under loads of services including cardiology, physio, bloods, they're all quite standard. Some doctors ask a lot of questions about disability that doesn't have anything to do with my conditions. They can be quite patronising in the way they talk to you too.
Anonymous

Very good at colonoscopy

Outpatients
October 15, 2025
Colonoscopy is very good, they take good care of me. It's clean and there are no bad smells.
Anonymous

Good the the early pregnancy unit

October 15, 2025
They were good at the early pregnancy unit, very supportive. The only thing was the waiting times. It's a nurse led unit not doctors and I had to wait a while to be seen. They also needed a bit more empathy.
Anonymous

Said they found something

unknown
October 15, 2025
I ended up on a ward as I needed an operation on my bowel. They said they found something on my pancreas so they sent me for a colonoscopy.
Anonymous

Leave your Feedback


Good Hope Hospital

Contact

0121 424 2000

Rectory Road
Sutton Coldfield
West Midlands
B75 7RR

Location

Share this rating