Good Hope Hospital

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Based on 818 reviews
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NHS patients accepted

Reviews (818)

Not good at the pharmacy

March 5, 2025
The outpatient pharmacy isn't good. Sometimes medication is missing and they told me to re-use my syringe for the antibiotics I'm taking.
Anonymous

Reply from Good Hope Hospital

Thank you for taking the time to provide feedback about Good Hope Hospital – apologies for the delayed response. We are really sorry to hear that on your recent visit, our care fell short of our usual standard that you received from the outpatient pharmacy.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best wishes

Patient Experience Team

Provider responded

Everything is fine

Imaging
March 5, 2025
I have an issue with my foot, not sure what it is. I'm here for an x-ray. Everything is fine here but not great.
Anonymous

Reply from Good Hope Hospital

Thank you so much for taking the time to provide feedback about Good Hope Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues at in the x-ray department. We hope you make a full recovery.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

Here for a scan

Cardiology
March 5, 2025
I'm here for a nuclear heart scan as I have hypertension and I get breathless whilst walking.
Anonymous

Reply from Good Hope Hospital

Thank you so much for taking the time to provide feedback about Good Hope Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues in Cardiology. We are sorry to hear that the hypertension is having such a negative in your physical health.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

Waits can be long

Outpatients
March 5, 2025
Waiting times can be long. At x-ray it is long but it's fine. I come here for check ups after a heart valve problem and have to take medication. No problems though.
Anonymous

Reply from Good Hope Hospital

'Thank you so much for taking the time to provide feedback about Good Hope Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues at GHH.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

Quick and lovely staff at x-ray

Imaging
March 5, 2025
I went to x-ray today after being referred by my GP. I was in and out quickly. The staff were lovely and said that they didn't see anything but would send the result to the GP to discuss at another time.
Anonymous

Reply from Good Hope Hospital

'Thank you so much for taking the time to provide feedback about Good Hope Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues at GHH.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

As good as it could be

March 5, 2025
I went to endoscopy and it was good and I didn't wait too long. It was as good of an experience as it could be.
Anonymous

Reply from Good Hope Hospital

'Thank you so much for taking the time to provide feedback about Good Hope Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues at GHH.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

I give them 5 stars at x-ray

Imaging
March 5, 2025
We have come to x-ray after 4 weeks to check how my daughter's arm is healing after breaking it at school. I give them five stars.
Anonymous

Reply from Good Hope Hospital

'Thank you so much for taking the time to provide feedback about Good Hope Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues at GHH.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

Great

Accident and emergency services
March 5, 2025
We were told to go to the children's A&E as my daughter had swelling on her arm after a fall at school. They sent her for an x-ray after a bit of a wait and it was confirmed that it was broken and she was sent to be plastered. She loved that part. They were great.
Anonymous

Reply from Good Hope Hospital

'Thank you so much for taking the time to provide feedback about Good Hope Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues at GHH and advised on attending the childrens A&E to receive appropriate care.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

Arranged an appointment at UTC

Accident and emergency services
March 5, 2025
I went to A&E about six months ago with my son as he was having issues with his bowels. I thought it wasn't normal. When we turned up it was absolutely chocka but they asked what was wrong with him and when I told them they said if I was happy to wait then they would arrange an appointment the next day at Warren Farm urgent treatment centre at 9PM.
Anonymous

Reply from Good Hope Hospital

'Thank you so much for taking the time to provide feedback about Good Hope Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues at GHH.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

Brilliant at endoscopy

March 5, 2025
It was brilliant at endoscopy. They were just so quick, so efficient. Everything was thorough and although quick it didn't feel rushed.
Anonymous

Reply from Good Hope Hospital

'Thank you so much for taking the time to provide feedback about Good Hope Hospital Birmingham - apologies for the delayed response. We are delighted to hear about the excellent service you received from our wonderful colleagues at GHH.

If you would like to provide any more information or further feedback about your experience please visit the hospital webpage https://www.uhb.nhs.uk/get-in-touch/feedback/

Best Wishes
Patient Experience Team

Provider responded

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Good Hope Hospital

Contact

0121 424 2000

Rectory Road
Sutton Coldfield
West Midlands
B75 7RR

Location

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