Good Hope Hospital

A generation study was picked up and cord blood sample was taken and within a month of baby being born we were offered an appointment for the next day. They were very good and even told us not to worry. Really good.

They don't care, no care for people. Not good at all. My nan was there not long ago and she was left. They didn't care at all it's disgusting.

I had an x-ray and all was okay. It was easy to find and the staff are great.

I was waiting 19 hours for a bed.

Brought my daughter, a minor under SEDS (eating disorders team within FTB) intensive intervention program, experiencing chest pain, dizziness, affected vision, headache.
We had been advised to go to A&E by her Core Worker in the SEDS team. Summary of the visit: it took 12 hours to get an ecg, blood pressure check and blood tests done and reviewed, one set of which was ordered after the results of the standard blood results came back, to request electrolytes check which should have been clear would be needed at the outset given her eating disorder and recent refeeding regime. It took around 6 hours before they took any bloods and 7 hours before they did an ecg - for an extremely underweight girl with chest pains. This is appalling. The length of visit also meant that she entirely missed her evening meal and evening snack as she cannot/will not eat in a public place - while on a regime that absolutely requires 3 meals 3 snacks every day, consequently undermining the work that we and the SEDS team are doing to restore weight. Both the ECG and (presumably) bloods could have been done as part of triage which would have saved at least 7 hours of our visit.
There is now a real danger that if our daughter suffers symptoms again she will not report it to us, and something serious could be missed.

My child had an x-ray and they were brilliant.

My 9 year old had a bad fall at school and we were told to go to A&E. We waited there for 8 hours.

I had blood tests and there were no problems. I come every three months for a blood test to make sure everything is okay and making sure all my levels are at the right level for my medication.

I had an appointment at neurology and they told me it was a rheumatology problem not a problem with my brain. They were really good. Efficient care and looked into everything for me.

A&E was good as they referred me onto Solihull rheumatology. I was seen by them at A&E very quickly and sorted it out. I couldn't fault the care or help at all. Brilliant.