Good Hope Hospital
Feedback Rating
Based on 818 reviews
Reviews (818)
Lack of good communication resulting in extra
Cancer services
November 20, 2018
I had hysteroscopy done at Good Hope Hospital, the doctor who did the procedure told me at that time, if I were you, I would be prepared to embrace cancer. He said that they can not be certain until they get the results in ten days time. This left me really terrified, I did not know if I had cancer, but I wrote letters to family in panic when they say the word cancer, it puts everything on hold. I then arranged and paid for a private scan to try to set some more answers before my test results could come through. It turns out that this test could not have detected my cancer, but at the time it made, me feel better. Eventually, I found out that I had cancer as I had a missed call and a voice mail from Macmillan cancer nurse, I never even managed to speak to her but the fact she had tried to contact me told me I had cancer.
The impact was horrendous. Worst time of my life. Overall the experience with Good Hope was good but this was a horrendous experience.
The impact was horrendous. Worst time of my life. Overall the experience with Good Hope was good but this was a horrendous experience.
The doctors at Good Hope took amazing care of me
November 19, 2018
I got pregnant with my 6th child in 2015 and was looked after by the Heartlands Hospital. On the 20 week scan they spotted something that was of concern and I was referred to specialist consultant care. The consultant told me that I would have to have a C-section, and they can’t guarantee that I will survive. The way I was treated made me very depressed and anxious. Every time I was in hospital I was just crying. I then decided to change my care to Good Hope Hospital, as I couldn’t cope with the way I was treated at Heartlands.
I was treated at the Good Hope by Dr XXX and Dr YYY and I am forever thankful for their support and care. They told me that they will look after me and that everything will be fine. They came with me to Heartlands Hospital when I had to have my C-section. I ended up having a healthy baby and I didn’t need hysterectomy either. The doctors at Good Hope took amazing care of me, and I would like to send a big thank to them for their care. I will always appreciate their help and seeing my healthy baby reminds me of them.
I was treated at the Good Hope by Dr XXX and Dr YYY and I am forever thankful for their support and care. They told me that they will look after me and that everything will be fine. They came with me to Heartlands Hospital when I had to have my C-section. I ended up having a healthy baby and I didn’t need hysterectomy either. The doctors at Good Hope took amazing care of me, and I would like to send a big thank to them for their care. I will always appreciate their help and seeing my healthy baby reminds me of them.
Nice and caring doctor is treating me
unknown
November 14, 2018
For my mobility problems I go to Good hope hospital where a very nice & caring doctor is treating me, he involves me in everything but he cannot operate me because of my epilepsy and he is looking trying to look for other solutions for me which is taking time. I am waiting since last few months with all the pain which has affected my everyday life. (very long wait)
Really Happy with Service
X-ray
August 30, 2018
X-Ray department / Doctors really happy with service.
helpful staff
Accident and emergency services
June 5, 2018
I cut my hand at work went to hospital to get it stitched, when they done it they never give me the injection as well but apart from that yes they helped me
I have always received good service
November 3, 2017
Hospital appointments met
Good experience of care when I had surgery
General Surgery
September 13, 2017
When I initially presented there, they listened, were attentive, very professional and they treated me with care and respect. They found the time to deal with me when I presented as an emergency and then had an operation.
tested falsley positive benzodiazepine drugs
Maternity
October 20, 2016
During my pregnancy I kept testing positive for a drug that would have had implications on the development of the fetus, I was not taking the drug. When I gave birth they did a tox screen which took 4 days (without my knowledge or consent). This delayed discharge from the hospital and I did not know why. I was later told that there had been a fault with lab tests which was causing false positive results.
Husband in hospital in very bad pain
Cancer services
August 19, 2016
Husband in hospital in very bad pain and was not given pain relief.
My husband was a patient for 4 days. He had cancer of the spine (and in other organs). He had a bell next to his bed that he was told to ring if he was in pain and needed staff. On one occasion he had been pressing the bell and asking for help five times and no-one came. A relative visited him and found him crying in pain. She asked the ward sister if she would go and look at him – she was told that the ward sister did not have time. She approached another nurse who was with the drugs station, she told my daughter that she could not leave the drugs to go and attend to him.
My husband was a patient for 4 days. He had cancer of the spine (and in other organs). He had a bell next to his bed that he was told to ring if he was in pain and needed staff. On one occasion he had been pressing the bell and asking for help five times and no-one came. A relative visited him and found him crying in pain. She asked the ward sister if she would go and look at him – she was told that the ward sister did not have time. She approached another nurse who was with the drugs station, she told my daughter that she could not leave the drugs to go and attend to him.
Whole experience over many years
August 15, 2016
Whole experience with Good Hope Hospital over many years 100 out of 10.
