Halcyon Medical Practice
Feedback Rating
Based on 30 reviews
Reviews (30)
Don't answer phones and waits are too long.
March 19, 2024
They don't answer the phone at all. When you go for an appointment it's always a long wait. Doctor's are too busy they don't give you time to explain your issues and symptoms.
Excellent support from the GP
March 6, 2024
Our GP has provided excellent support and referred my daughter to the Children's for further treatment. We can easily get an appointment. They have helped us in arranging social care by engaging with the council.
GP was rude.
March 4, 2024
The GP called me from the practice and was so rude. He asked me what kind of dressing I needed and said there were lots and he wouldn't see me face to face. I ended up sorting it myself.
Looking for a new GP
March 4, 2024
They rejected my registration a week after registering with them. They said they had a high number of patients so now I am looking for a new GP.
Took 3 months to register and couldn't see GP
March 4, 2024
I called for a general appointment from 8am until 8:30am and went in physically in the end as it took 3 months to register with them. I had to go back as their electronic system wasn't working.
Took ages to register and long waiting times
March 4, 2024
I waited for 2 and a half months to be registered. It's difficult to get appointments as waiting times are so long.
Registering there is bad.
March 4, 2024
The registration process was bad. I had to make 2 attempts. I was not receiving proper feedback from them and waited 2 months to then apply again.
Welcoming environment
February 6, 2024
The service is not that bad. It is quite easy to get an appointment. Staff are nice. The environment is welcoming.
Left as I couldn't get an appointment
January 4, 2024
I was with them for 3 years but left because you cannot get appointments and seeing your GP is very difficult.
Very good and helpful
November 28, 2023
I registered last year and used them once. They were very good. Very helpful. I called them and it took a while to get through but I was seen in person.