Heartlands Hospital
Feedback Rating
Based on 1289 reviews
Reviews (1289)
Very helpful doctors and nurses
Paediatric care
February 19, 2025
My daughter was an inpatient for a week at paediatrics ward 15. The care and treatment was excellent. Very helpful doctors and nurses.
The pharmacists are helpful
February 19, 2025
I am here to collect the item which they had to order from somewhere else. The chemists are very kind and helpful.
Kind and helpful staff
Endoscopy
February 19, 2025
I had my endoscopy 2 days ago and everything went well. The staff were kind and helpful.
A five star experience at pharmacy
February 19, 2025
I have used the pharmacy many times and based on my experiences I will give them five stars.
Very good explanations
Ophthalmology
February 19, 2025
My son is being treated at Ophthalmology for dry mucus. The consultant explained everything very well and prescribed medication.
Excellent service
February 19, 2025
I just waited at the pharmacy for less than 20 minutes and there were at least 10 patients ahead of me. Excellent service provided.
Difficult to get an appointment
Physiotherapy
February 19, 2025
Very difficult to get an appointment and staff have poor communication as they can't explain things properly at physiotherapy.
Busy but excellent
February 19, 2025
Very busy but communication is excellent at the pharmacy. I have waited for 40 minutes but they have kept me informed.
Always seen on time
Respiratory medicine (lung services)
February 19, 2025
I have been attending the lung clinic for the last 4 years. The staff are lovely and always seen on time.
Very busy but kind staff
February 19, 2025
Very busy at the pharmacy but staff are very kind and engage very well with patients. The chemist told me it will take 30 minutes to process my prescription.
