Heartlands Hospital
Feedback Rating
Based on 1229 reviews
Reviews (1229)
Seen quickly at A&E
Accident and emergency services
December 16, 2024
The school advised I take my son to A&E because of a foot injury. We were seen quite quickly and in and out within 2 and half hours which is pretty good. They just sent him for an x-ray and was triaged within 20 minutes.
Really good
Respiratory medicine (lung services)
December 16, 2024
I waited 6 months for an appointment at respiratory clinic but once in they were really good. They did all the tests the same day and provided a follow up appointment.
Very helpful, very friendly
December 3, 2024
Sometimes they are very helpful and very very friendly.
Helpful consultant but rude reception
December 2, 2024
The consultant is very helpful but the reception staff at paediatrics are very rude and unhelpful.
Busy, slow and rude at A&E
Accident and emergency services
December 2, 2024
Very busy A&E. Very slow moving process with rude and unhelpful staff.
The care is good
November 26, 2024
I had a stent fitted and it went okay. I stayed a few days and I go regularly to have it checked. The care is good. Everything is okay.
Gone down hill
November 26, 2024
It used to be very good for my 18 year old who has down syndrome, however, it has gone down hill and you have to do a lot yourself if you want to get any sort of help.
They were good
Physiotherapy
November 26, 2024
They were good and showed me some exercises to do to help with the facture in my thumb.
Really fast
November 26, 2024
I ended up going for an x-ray and they were really fast. I had to wait two weeks for the results. They invited me back to discuss the results and referred me onto physio for my hand. That was also quick as I had a break in my thumb.
Good care but long waits and busy
Accident and emergency services
November 26, 2024
Been to A&E a couple of times and the wait was long. It's very busy. The care is good.