Heathfield Family Medical Centre
Feedback Rating
Based on 34 reviews
Reviews (34)
A kind and helpful GP
July 15, 2024
My GP is very kind and helpful. I can easily get appointments all of the time.
Not good at giving you an appointment
June 4, 2024
Not good at giving appointments and always tell you to go to the pharmacy. I phoned them and they just wouldn't give me an appointment. It's very difficult.
Told me to go to Poundland
April 3, 2024
I am good with the services. They tell me to book appointments. There is a young doctor who is very good and thorough. There is a women doctor there who is horrible. The diabetics ladies are very good. They give me tangible information that helps with my diabetes. I need help with my feet, I needed new insoles (custom made) and the doctor refused and told me to go to Poundland. I went to another doctor and they referred me for treatment and the insoles.
I met the nurse
March 4, 2024
I met the nurse first who took my vitals and guided me through the process. It wasn't crowded in there.
I can get appointments easily.
February 6, 2024
Good. I access them at 8:00 am on the dot and they give me a same day appointment. I can request a face to face as I don't think a phone appointments is good sometimes. I need to see someone face to face so they can see you.
Never have any issues
January 3, 2024
The GP is okay. I never have any issues with them. The doctor is good. The staff are good. It's okay.
I find them absolutely useless
November 28, 2023
Really useless. You can't book appointments with them. I find them absolutely useless.
A good service provided.
October 31, 2023
The nurse was good. The service was good. CBP check was carried out and everything was fine.
So hard to get an appointment.
October 30, 2023
It's really hard to book a GP appointment. 2-3 weeks, even online. My GP practice has got an online appointments system and its still hard to book an appointment The staff are okay. All the time its like that. I think calling them is easier to get an appointment.
Getting an appointment is terrible
August 30, 2023
The whole experience of getting an appointment is terrible. Not been able to get an appointment and feeling comfortable with doctors for giving wrong medicines. I feel not listened to and not a good service.