Northcroft Erdington CMHT
Feedback Rating
Based on 47 reviews
Reviews (47)
Discharged
March 25, 2025
I have been discharged from the local mental health authority because they said there is nothing more they can do to help me and they also pointed out severe funding issues due to cuts to the service.
Woefully inadequate
March 4, 2025
Woefully inadequate.
Discharged with no further support
February 18, 2025
Despite suicidal tendencies and being housebound with no family due to the loss of my parents, and being a vulnerable adult due to my physical disabilities and being autistic, I was discharged from my mental health team by my psychiatrist in July last year. She said there's nothing more they can do to support me, and also mentioned the cut to funding of mental health services
More efficient testing here
February 5, 2025
Memory testing is much more efficient here. We saw a specialist nurse and went through the memory assessment. They told my husband he couldn't drive which is what he needed. They are thorough and go through things.
Passed me off to the GP, no help.
January 13, 2025
My old Psychiatrist retired, I was passed along to the head Psych, who spent the next couple of years trying to pass me along to the GP. In the end, as I am housebound, I just let her.
My mental health is worse due to my MS and not being able to leave the house easily. My GP can only script the meds I was on when I was passed to them. Not once did my Psychiatrist offer at home visits, only video appointments were offered.
Under my previous doctor and my 2 CPNs, my care was excellent. Since being diagnosed with MS my mental health is all over the place, having someone to speak to and support me at home, would make a big difference.
My mental health is worse due to my MS and not being able to leave the house easily. My GP can only script the meds I was on when I was passed to them. Not once did my Psychiatrist offer at home visits, only video appointments were offered.
Under my previous doctor and my 2 CPNs, my care was excellent. Since being diagnosed with MS my mental health is all over the place, having someone to speak to and support me at home, would make a big difference.
5 years of being a service user and declined
January 8, 2025
Been with Northcroft since 2021, hospitalised 3 times put in the decision unit in QE. Been diagnosed with mixed anxiety and depression, Body Dysmorphia and EUPD. 2022 I asked for DBT they said they did a referral. Turns out they didn't. Now they've declined to see a psychologist and DBT. All because I hope this helps to treat my body Dysmorphia. Hopefully my solicitor will come back with some new I have a case against them. This hospital need a revamp of the head of departments. They've already been told they need to improve cause of three suicides by people under their care last year.
Not at all helpful
December 18, 2024
I was referred during 2020 lockdown. Since then I have had 5 appointments with 3 different people. I was given a couple of medications to try which caused me to sleep for up to 16 hours a day. During my penultimate appointment I was given a number for the Living well Consortium. At my last appointment I said I’d contacted LWC and was awaiting a call back. I was then discharged from Northcroft and left in the hands of LWC who seem to want to help but I don’t have the answers they need to help me.
They gave me medication
September 18, 2024
They discharged me after a while but they still gave me medication. It made me lose loads of weight though so I had to stop taking it.
Very happy with them
August 6, 2024
They do home treatments and they did the right thing organising it for me. I'm very happy with them. They helped me after 9 months of medication that I didn't want to take. I'm taking a smaller dose which is better.
They aren't helpful at all
August 5, 2024
Not helpful at all. No communication and they need to do better. I managed to speak to the CPN yesterday. They wanted an email but I wanted to speak to someone. They put me through and they told me that the social worker should be dealing with the issues not them.