Reviews (47)

Discharged

March 25, 2025
I have been discharged from the local mental health authority because they said there is nothing more they can do to help me and they also pointed out severe funding issues due to cuts to the service.
Anonymous

Woefully inadequate

March 4, 2025
Woefully inadequate.
Anonymous

Discharged with no further support

February 18, 2025
Despite suicidal tendencies and being housebound with no family due to the loss of my parents, and being a vulnerable adult due to my physical disabilities and being autistic, I was discharged from my mental health team by my psychiatrist in July last year. She said there's nothing more they can do to support me, and also mentioned the cut to funding of mental health services
Anonymous

More efficient testing here

February 5, 2025
Memory testing is much more efficient here. We saw a specialist nurse and went through the memory assessment. They told my husband he couldn't drive which is what he needed. They are thorough and go through things.
Maria Higgins

Passed me off to the GP, no help.

January 13, 2025
My old Psychiatrist retired, I was passed along to the head Psych, who spent the next couple of years trying to pass me along to the GP. In the end, as I am housebound, I just let her.
My mental health is worse due to my MS and not being able to leave the house easily. My GP can only script the meds I was on when I was passed to them. Not once did my Psychiatrist offer at home visits, only video appointments were offered.
Under my previous doctor and my 2 CPNs, my care was excellent. Since being diagnosed with MS my mental health is all over the place, having someone to speak to and support me at home, would make a big difference.
Anonymous

5 years of being a service user and declined

January 8, 2025
Been with Northcroft since 2021, hospitalised 3 times put in the decision unit in QE. Been diagnosed with mixed anxiety and depression, Body Dysmorphia and EUPD. 2022 I asked for DBT they said they did a referral. Turns out they didn't. Now they've declined to see a psychologist and DBT. All because I hope this helps to treat my body Dysmorphia. Hopefully my solicitor will come back with some new I have a case against them. This hospital need a revamp of the head of departments. They've already been told they need to improve cause of three suicides by people under their care last year.
Anonymous

Not at all helpful

December 18, 2024
I was referred during 2020 lockdown. Since then I have had 5 appointments with 3 different people. I was given a couple of medications to try which caused me to sleep for up to 16 hours a day. During my penultimate appointment I was given a number for the Living well Consortium. At my last appointment I said I’d contacted LWC and was awaiting a call back. I was then discharged from Northcroft and left in the hands of LWC who seem to want to help but I don’t have the answers they need to help me.
Anonymous

They gave me medication

September 18, 2024
They discharged me after a while but they still gave me medication. It made me lose loads of weight though so I had to stop taking it.
Anonymous

Very happy with them

August 6, 2024
They do home treatments and they did the right thing organising it for me. I'm very happy with them. They helped me after 9 months of medication that I didn't want to take. I'm taking a smaller dose which is better.
Anonymous

They aren't helpful at all

August 5, 2024
Not helpful at all. No communication and they need to do better. I managed to speak to the CPN yesterday. They wanted an email but I wanted to speak to someone. They put me through and they told me that the social worker should be dealing with the issues not them.
Anonymous

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Northcroft Erdington CMHT

Contact

0121 301 5263

Northcroft
190 Reservoir Road
Erdington
Birmingham
B23 6DW

Location

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