Northcroft Erdington CMHT
Feedback Rating
Based on 40 reviews
Reviews (40)
Arrive for appointments and no one is there
November 16, 2023
There is not much communication between the mental health team and GP. You turn up to the appointment and the doctors are not there. You turn up and then they tell you no one is there for the appointment which has happened a few times. It's not good enough.
Autism waiting list for 4 years
November 16, 2023
I am on a waiting list for Autism and have been on it for 4 years. I haven't heard anything or had any assessments. Followed it up and GP and Northcroft but nothing has come back.
Reception
August 11, 2023
I am blind and on the verge of a breakdown the mental health team know this 3 times I have rang reception to be spoken to most unkindly put on hold the dreadful din they play you is not music it is abusive to a mental ill person. I am not phoning them again whatever happens to me will be there fault . I am so upset!
My nurse practitioner left the trust..
August 3, 2023
When she left there was no one to take over her patients.. So have been passed from pillar to post since. Appointments cancelled and no follow ups for another
Felt they should have known that
May 22, 2023
They wanted to stop certain medication. Psychiatrist asked me what my diagnosis was. Felt they should have known that.
Brilliant, helpful and contactable
May 11, 2023
I've been under them for years, they're brilliant and helpful. I can contact them whenever I need them.
Doctor is thorough and looks after me
April 12, 2023
It's really hard to get through sometimes. My CPN is leaving and I've just had a new doctor, she's really thorough and is looking after me. They are brilliant. There can sometimes be a delay in getting the medication sent through to the GP so you have to ring up and get them to do it whilst you are there.
Never heard from him
January 27, 2023
Got through spoke to the crisis team, Duty officer said he would call at 4pm and never heard from him. Would like for them to change medication.
Very professional
October 11, 2022
Psychologist was excellent
They were good
September 14, 2022
They were good and used to see me every 2 months.
