Reviews (41)

Not getting treatment

August 3, 2017
I referred myself 16 months ago, I have been assessed three times, but to date, have not had any treatment. Priority of the service seems to be to crisis manage, rather than attend to the needs of patients. There have been a couple of occasions where the team seem to have wished discharge me despite the fact that they have acknowledged I do need help and support. On my last visit I was told that as I was in a "crisis situation" currently it would not be suitable to treat me. I find this, to say the least, baffling.
Anonymous

Reply from Northcroft Erdington CMHT

To help us look into these matters could you contact our Customer Relations team on 0800 953 0045. They will be able to take a little more detail from you and investigate which team you are with and any treatments or therapies that have been considered.


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Northcroft Erdington CMHT

Contact

0121 301 5263

Northcroft
190 Reservoir Road
Erdington
Birmingham
B23 6DW

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