Northcroft Erdington CMHT
Feedback Rating
Based on 47 reviews
Reviews (47)
My nurse practitioner left the trust..
August 3, 2023
When she left there was no one to take over her patients.. So have been passed from pillar to post since. Appointments cancelled and no follow ups for another
Felt they should have known that
May 22, 2023
They wanted to stop certain medication. Psychiatrist asked me what my diagnosis was. Felt they should have known that.
Brilliant, helpful and contactable
May 11, 2023
I've been under them for years, they're brilliant and helpful. I can contact them whenever I need them.
Doctor is thorough and looks after me
April 12, 2023
It's really hard to get through sometimes. My CPN is leaving and I've just had a new doctor, she's really thorough and is looking after me. They are brilliant. There can sometimes be a delay in getting the medication sent through to the GP so you have to ring up and get them to do it whilst you are there.
Never heard from him
January 27, 2023
Got through spoke to the crisis team, Duty officer said he would call at 4pm and never heard from him. Would like for them to change medication.
Very professional
October 11, 2022
Psychologist was excellent
They were good
September 14, 2022
They were good and used to see me every 2 months.
take ages with appointments
September 2, 2022
Crap, take ages with appointments.
Poor support for service users
October 21, 2021
Poor support for service users. Consistently blaming staff shortage for not meeting patient's needs.
The staff are useless and no one ever calls
October 5, 2021
Cmht are useless they never call back and also I’ve been going through hell for the last 3 months and not once had a call back from a member of the team
