Omnia Practice
Feedback Rating
Based on 60 reviews
Reviews (60)
No direct contact
September 11, 2023
Everything is on phone after Covid. No direct contact.
Very happy
September 11, 2023
Very happy with GP not always same which is fine. They are accessible and have no problems in seeing them or over phone. They arranged follow up appointment with department at Heartlands
Not easy to reach them over the phone
August 15, 2023
Horrible, not easy to reach them over the phone. Reception don’t want to talk about anything, If I need an emergency appointment you have to do it online. They take 4 days to give an appointment and during that time one can get better or worse off.
Everything is all done online
July 4, 2023
Everything is all done online. Can ring but there’s no appointment. It’s ridiculous so I rather avoid using them if I don’t have to.
Brush things under the carpet
May 31, 2023
Don't take the health of the community serious enough. They brush it under the carpet. Take up to 2 weeks to get an appointment and then you're not listened to. I ended up moving practices because of this.
Sometimes don't give appointments
May 31, 2023
They're okay. Sometimes they won't give me an appointment but I will just try again the next day.
Should be open till late
May 23, 2023
Triage service, doctor will call if needed. Missed calls can’t get face to face services, Should be open till late.
Very hard to get an appointment
May 23, 2023
Very hard to get an appointment and getting through on telephone. They will say call at 8am, don’t provide appointment in advance. Can call 100 times on telephone when you get through no appointments it’s frustrating.
Good care
April 13, 2023
If I can get appointments straight away would be better, but good care when I get it, just takes a long time to get appointment.
Removed from list without being told
April 5, 2023
Could never find an appointment. The receptionist took my name off the register without telling me. I called to make an appointment and they told me I wasn't on their list. They then sent me an email after I had tried to make an appointment to say I had been removed from their list. They're not a good practice at all.
