Reviews (60)

High-quality service

December 7, 2020
High-quality service by doctor, who followed up my illness via phone, text and referral.
Anonymous

Okay

November 22, 2019
Okay
Anonymous

Okay

November 22, 2019
Okay
Anonymous

Doctors have very good communication skills

November 20, 2019
Nursing staff is very helpful, doctors have very good communication skills. Reception staff is rude.
Anonymous

Problems Booking Appointments

April 23, 2019
Whenever I try to book an appointment over the phone, The lines are always busy and when we do get through there are no appointments available or they say a doctor can ring you back and that is usually a long wait. If you have children and you are working then it is hard to see someone - a doctor or nurse - and that is really frustrating and as a result you could get more sick by not being seen.
Anonymous

Good Surgery

June 5, 2018
I have been consistently impressed with the level of quality healthcare that I have received over the years.
Anonymous

Reply from Omnia Practice

Thankyou for your kind words they are greatly appreciated, I will sure they are passed onto the team


Provider responded

Good

March 12, 2018
Good
Norina Begum

Reply from Omnia Practice

Thankyou for giving us a good review it is greatly appreciated by the team


Provider responded

Very good service

March 12, 2018
Very good service
Elizabeth Begum

Reply from Omnia Practice

Thankyou for your kind review of the practice, we value all constructive reviews as they enable us to shape the services we provide

Thanks

Omnia Practice


Provider responded

Outstanding practice, great reception team

October 31, 2017
staff are always helpfull
Anonymous

Reply from Omnia Practice

Thankyou for your kind words about the practice, I will ensure that the team are made aware.

We value all constructive feedback about the services we provide

Regards

Omnia Practice


Provider responded

Good

September 30, 2016
I've been with the the doctors since I was born. It's always there when I need it.
To improve it there could be more late opening and maybe weekends.
Anonymous

Reply from Omnia Practice

Thank you for your comment and rating of good. We welcome feedback either good or bad and use it to help us to improve our services.
All staff at Omnia, both clinical and administrative, are proud of the service we offer.

As you know we currently open until 8.30pm on Monday Wednesday and Thursday. This enables us to offer late appointments to those that need them due to work commitments etc.
Our new triage system, where we triage all requests for routine or urgent appointments for adults, has proven that we are able to free up more appointments by triaging the patient in the first instance. This has been a positive for patients who were struggling to get an appointment.
There are currently no plans to open at weekends or to offer late night surgery on the Tuesday and Friday.


Provider responded

Leave your Feedback


Omnia Practice

Contact

0121 773 3838

Yardley Green Medical Centre
73 Yardley Green Road
Birmingham
West Midlands
B9 5PU

Location

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