Reviews (47)

Lost Mum 12/04 but her care was excellent

April 23, 2020
Mum was at Perry Tree for 2 years and was very well looked after. She had vascular dementia which sometimes made it difficult for the staff but they coped admirably.
John Watts

Professional, informative & courteous welcome

April 18, 2020
Good evening, On behalf of my family, we would like to take this opportunity to thank you and your staff for the welcoming preparations you organised for our mom. Loving the heart, cuddly teddy, Barbadian flag and picture, and the rainbow which Biblically represents the promise between God and us, his children, as well as an acknowledgement to all those who care for the sick, our senior folk, and those in need. Clearly, they demonstrate love, selflessness and courage and much needed community spirit. We can see that mom's settling well and it's truly because you're a genuinely caring professional, who leads a team of staff who have exhibited care and diligence in what has been an anxious time for the family, allaying our fears. Mom feels well taken care of. Stay safe and blessed always.
C.Campbell

Thank you to staff for all their hard work

April 8, 2020
I am the daughter of a resident at Perry Trees Care Centre. I would just like to say a very big thank you to the manager and all his staff for all the hard work, care and compassion they show to not only my mum but all the residents.
We understand how difficult and challenging these times are and would just like to pass on our appreciation and gratitude to everyone involved at Perry Trees.
Its so comforting to know we can phone and speak to a member of staff or to Mum and get updates on her wellbeing.
The manager and his staff are amazing and a credit to Perry Trees.
Lorraine Collins

A superb establishment for our Mum.

March 31, 2020
Mum has been in the care of Perry Tree Care Home for just over 6months. It took mum a short while to settle in and adjust to the new faces around her, which was expected. The PT team is caring and before mum joining them, the PT team asked about her likes/dislikes, her family then/now etc. Several months on we have found the PT team know about mum and readily get in touch and update us with anything pertaining to her. We are well informed and happy with the care and communication they have with us.
In these extraordinary times today, where we are encouraged not to visit, I was offered an alternative option to visiting in person ... to Skype mum. I happily took up their offer with this initiative. They emailed me a link to use and advised I called ahead for one of their available slots. Today I was able to see mum and communicate with her at PT. Thank you to the PT team, there are many to mention, but we say a massive 'Thank You' to the team as a whole.
Virginia Worrell

My grandmother loves it here

February 27, 2020
Perry tree centre is one of the best facilities I have ever encountered, and I am very happy that my grandmother can reside there. All the staff are more than accommodating to my entire family and they treat my grandmother very well. I know she is very happy there and every time I come and see her, she tells me stories about her favourite members of staff. They find ways to assist her; that makes her comfortable but also helps with her needs, without belittling her or making her feel like a child.
They also keep us well informed on various events, new ways for her to regain some of her independence and any challenges she may be facing, and they work with us to find solutions. I cannot speak highly enough of every member of staff and I am very grateful for all they have done.
brittny brown

Mum is in the best place she could be.

August 14, 2019
A broken hip and treatment in hospital after a fall, resulted in my Mum being placed in the NHS unit upstairs in the Perry Tree Centre. Whilst there she was well cared for and every effort was made to get her up and about again, we were very pleased with the level of care she received.
She wasn't going to be able to return to her looking after herself, in her flat, so we felt very lucky a place became available downstairs in the residential unit for her.
The whole facility itself is very secure, a visitor has to sign in, and be let into the residential unit. We were able to fill her room with her own things, photos, pictures, bed and furniture to make it as homely as possible. The facilities are excellent, and the place is consistently clean and tidy. The food is good and varied, a restaurant is available outside the unit, where you can take your loved one, or just have a meal yourself: always good food and value for money.
I have always been happy and never had any concerns with the quality of care my Mum has received. The staff are committed in what they do, and nothing is too much trouble, if you have any questions you can be certain a member of staff will go to great lengths to provide an answer.
My Mum celebrated her ninetieth birthday back in April, and we booked the function room for a family celebration. Every help was given to us to decorate the room, and the spread put on by the restaurant was nothing short of excellent. My Mum was overwhelmed by it all on the day.
Trips out are occasionally arranged and organised very well, which my Mum thoroughly enjoys.
I'd like to take this opportunity to thank all the staff at the Perry Tree Centre, for the tremendous efforts they go to in providing my Mum with a level of care second to none, and a caring environment that she thrives in. Thankyou.
Eddie Whelan

I did my student work experience placement.

July 15, 2019
On the 7th of May 2019, I started my work experience placement at the Perry Tree Centre and it was fantastic. I saw how the staff (who were amazing) treated the service users and how they went about their day. It was evident that they cared for them and wanted them to have the best possible experience at the center. I also saw how medicine was administrated to the service users and how their meals were prepared. The staff and the manager work hard day and night to ensure that they have the most comfortable time and they provide the patients with activities such as trips out and games to play inside. The NHS unit upstairs is also brilliant and they make sure that the patients are well looked after. Overall I would like to thank the manager for giving me a brilliant opportunity and experience and I would definitely recommend the Centre if anyone needed care or treatment!
Gurshaan Dhillon

Mom has received very good, quality care!

July 9, 2019
Mom has been at the Perry Tree Centre for 18 months now and during this time has received very good, quality care from the Manager and all his team of staff there. They work hard to provide for the individual needs of the residents and certainly deserve their overall rating of GOOD from the Care Quality Commission (please see their website for a full report). The staff although very busy, look after mom very well. (For which we are really grateful!) The residents own rooms are very nice. The food is good, she enjoys plenty of various drinks to keep her hydrated and nourished. There are activities at the centre for residents to join in if they wish. Mom has recently enjoyed several trips out with kind, caring staff (which we are really pleased about). Thank you to all the staff who have been involved in this! Overall, mom has received very good, quality care during her time there and I would recommend the centre and it's team of staff.
Angie

Mom receives very good, quality care!

July 9, 2019
Mom has been at the Perry Tree Centre for 18 months now and during this time has received very good, quality care! The manager and his teams of staff, work hard to provide for the individual needs of the residents and deserve their Care Quality Commission Rating of GOOD. (Please see their website for a full report). The residents rooms are very nice, Mom, is kept clean, the food is good. they have plenty of drinks, their medication/health needs and personal care are well taken care of.
She has been enjoying trips out recently (which we are really pleased about) I would recommend the Perry Tree Care Centre to anybody looking for good, quality care. Thank you to ALL the staff at the centre for taking care of my mom so well!
Anonymous

It reached well above my expectations

July 3, 2019
I was expecting the facilities to be basic but it reached well above my expectations.
I am happy to send this review on behalf of my father who resides at Peartree Home.
My father celebrated his 100th Birthday on Thursday 6 June 2019. I was very happy for the Reception and for the Celebration Party that was put on for him, myself and all his family was very surprised for such a beautiful turnout.
Bernard Lewis

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Perry Tree Centre

Contact

0121 675 5571

Dovedale Road
Perry Common
Kingstanding
Birmingham
West Midlands
B23 5BX

Location

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