Queen Elizabeth Hospital Birmingham
Feedback Rating
Based on 1886 reviews
Reviews (1886)
Efficient, calm and reassuring
Accident and emergency services
June 10, 2021
I recently had a problem. The GP did not offer an adequate response so paramedics were called. The paramedics arrived promptly and were very efficient, calm and reassuring in checking me out. They decided I needed a trip to A&E where staff were waiting for me with a bed ready. The doctor and nurses here were also very organised, calm and efficient in running additional tests and checking me over. I felt I was in good hands and that things would turn out better than I had been thinking a couple of hours earlier. Everybody seemed to know what they were doing and everything ran smoothly. I was kept in overnight for further tests but as I appeared to have recovered over night by the doctor's and my assessment I was allowed to leave. The nurses had all been very kind and helpful during my stay.
Never been taken seriously
Accident and emergency services
June 10, 2021
My wife has been having flair ups of pain fairly regularly for the last 10 months which have resulted in ambulances to the QE. She has never been taken seriously by the nurses and doctors and their patient centred care has been awful. With the pain my wife is unable to walk and on a number of occasions she has been expected to walk from a wheelchair/bed to the toilet with no assistance. She had been falsely accused of threatening staff and had a caution put on her notes. All of this when she is a vulnerable mentally unwell lady who has a full time carer at home.
They have gone beyond and assisted me
Dermatology
June 10, 2021
This department has consistently made me feel important & a priority. I can contact the secretary via email which is ideal for me & get instant replies. They always make space to see me in clinic with minimal wait times. They have gone beyond and assisted me when other departments haven't, going beyond their area such as blue badge applications, letters for outside organisations regarding my other clinics outside dermatology. They are friendly & genuinely seem to care about my wellbeing, not just my clinical symptoms.
They took both her aids out
April 30, 2021
My daughter lip reads & wears 2 hearing aids. They took both her aids out & my daughter relies on lip reading & couldn't lip read through a material mask. I wasn't allowed in to help her. She got bad anxiety going in alone for 1st time. I phoned & talked about it for next appointment & they were then wearing a clear mask to help her.
Good
April 30, 2021
Good but theres alot of racism in within the nhs
50/50
April 30, 2021
50/50
Good Service
April 29, 2021
Breast Cancer Care
Friendly people
April 29, 2021
Friendly people
I felt very safe
April 29, 2021
A&E - I felt very safe with how patients were treated regarding Covid
Long waiting List
April 29, 2021
Long waiting list for ophtalmology.My appointment came 8 months after referral.
