Queen Elizabeth Hospital Birmingham
Feedback Rating
Based on 1097 reviews
Reviews (1097)
Staff couldn't have been any better
March 29, 2023
I see different departments within the hospital but they've all been good. It's easy to get around. All the staff have been very good, couldn't have been better.
Absolutely brilliant
March 28, 2023
Brilliant surgical department, absolutely brilliant. Had gall bladder removed. Waiting for follow up appointment, but never had any issues with them.
Nurses were understanding
March 24, 2023
Liver department / Unit – Pancreatic cancer treatment excellent, nurses were understanding especially with the family. Was glad she was coming here. Follow up treatment was excellent had to bring her here after the operation. Very compassionate and kept well informed about mom’s care and when she moved from a ward to ITU. They even called over to make sure that we reached home Okay.
Parking is a nightmare
March 24, 2023
Parking is a nightmare. Appointment come up quick, first they took pictures and then I came in again.
It’s alright
March 24, 2023
It’s alright, sometimes wait too long but care is fine.
They have good facilities
March 23, 2023
There are two shops. They have good facilities, Costa and canteen. They have a proper café. They have everything at the hospital.
Just in you go, sit down and wait
March 23, 2023
Wait was long. Just in you go, sit down and wait. Waited for 6 hours. I was running a high temperature and I was sat down in with other Covid. Care wasn’t an issue, its just the waiting that’s an issue.
It was helpful
March 23, 2023
Took me there when I had a funny burn. I had to call the ambulance and they took me there. I stayed a few days. It’s such a big hospital and so many members of staff there. But it was helpful when I was there and they didn’t make me feel like I was being a bother.
Just waited a while
March 23, 2023
My father had a bad experience at A&E, he waited for a long time. But when I went there just waited a while, they sorted my eye out when I thought it was more than a scratch.
Dangerous
Accident and emergency services
March 22, 2023
Attended A&E 21 March.
Blood on floor, rubbish bins overflowing to the point that rubbish and soiled dressing were spewed around in cubicles, toilets and Subwait areas.
A nurse with her name badge covered, walked around the Subwait area pushing equipment taking blood pressures, temperatures, and recording ALL patients private & confidential medical information on a computer she was pushing round. The screen of this computer was fully visible to everyone, I could read it, I could read patients private medical information, in fact everyone could, we were also privy to qns from the nurse to each & every patient. This was in front of everyone in the Subwait room. She went from one patient to another, each crammed next to the other in this filthy area. This nurse was putting clinical waste into a plastic cup she had picked up from the water fountain area. As she picked up this cup she dropped several cups on the floor, she left them there.
Each time this nurse took a patients temperature she put the clinical waste into the plastic cup (see above).
She took every patients BP, each with difficulty as each patient was so crammed next to the other, desperately trying to removed coat, jumper sleeve etc to expose their arm for the BP sleeve, in effect patients were undressing in front of complete strangers. The same BP sleeve was used on every patient, the nurse made no attempt to clean it or even her own hands. Basic hygiene and respect was non existent.
She approached me & i pointed out her actions were illegal, its a serious breach of the law, that she would have studied "law and nursing" at university, she was wearing a badge that identified Birmingham City University (BCU). I told her her actions would be in breach of nursing regulations. In response she bluntly said, "dont care" and carried on as above.
This hospital's A&E needs to be closed immediately, it is dangerous for patients, the filth, trip hazards, clinical waste spewed over floors, patients sharing cubicles.
It simply not good enough now for the Trust management to continue in post, so mismanaged is this Trust they need to step down immediately.
Blood on floor, rubbish bins overflowing to the point that rubbish and soiled dressing were spewed around in cubicles, toilets and Subwait areas.
A nurse with her name badge covered, walked around the Subwait area pushing equipment taking blood pressures, temperatures, and recording ALL patients private & confidential medical information on a computer she was pushing round. The screen of this computer was fully visible to everyone, I could read it, I could read patients private medical information, in fact everyone could, we were also privy to qns from the nurse to each & every patient. This was in front of everyone in the Subwait room. She went from one patient to another, each crammed next to the other in this filthy area. This nurse was putting clinical waste into a plastic cup she had picked up from the water fountain area. As she picked up this cup she dropped several cups on the floor, she left them there.
Each time this nurse took a patients temperature she put the clinical waste into the plastic cup (see above).
She took every patients BP, each with difficulty as each patient was so crammed next to the other, desperately trying to removed coat, jumper sleeve etc to expose their arm for the BP sleeve, in effect patients were undressing in front of complete strangers. The same BP sleeve was used on every patient, the nurse made no attempt to clean it or even her own hands. Basic hygiene and respect was non existent.
She approached me & i pointed out her actions were illegal, its a serious breach of the law, that she would have studied "law and nursing" at university, she was wearing a badge that identified Birmingham City University (BCU). I told her her actions would be in breach of nursing regulations. In response she bluntly said, "dont care" and carried on as above.
This hospital's A&E needs to be closed immediately, it is dangerous for patients, the filth, trip hazards, clinical waste spewed over floors, patients sharing cubicles.
It simply not good enough now for the Trust management to continue in post, so mismanaged is this Trust they need to step down immediately.
