Sherwood House Medical Practice

Tried to get through to surgery to arrange covid jab following a voicemail from surgery. Both times on phone for 40 minutes then told twice could not speak to the person concerned they would have to ring back. This surgery as totally gone downhill during a time where the most vulnerable patients need help the most.

Online survey questionnaire: What has worked well for you during lockdown?
Answer: Sherwood house medical practice

Online survey questionnaire: What has worked well for you during lockdown?
Answer: Sherwood House medical practice was very helpful.

No problems at all with GP- can be hit and miss to get an appointment but I usually get one by physically attending the surgery. care and treatment excellent at surgery- always very clean-

Good support, help and advice is always available. Appointment system and waiting time can be improved.

I am very happy from my GP. Very good and helpful doctors always ready to support and guide you. I was referred to healthy minds by my GP, which helped me a lot and raise my confidence level.

I was waiting to be seen by GP. I met a young woman in her 20’s . She was distressed and talking to herself. She had clear signs of mental health issues as she was talking to the voices in her mind. She said she wants to be seen by a doctor at the surgery, but they were not accepting her or able to help. She just wanted to talk to somebody as was in clear crisis. She started crying as I started talking to her. I had to ask my doctor to search suicide prevention hotline number and then passed this to her. Receptionists at GP practices should be trained In suicide prevention and mental health patients shouldn’t be just left on their own in crisis.

Not one experience just very good ones whenever I have needed to visit. I have also recommended to others that have since changed to the surgery. The staff are always really helpful especially when I have had poorly children. I am also happy to see any doctor at the surgery because again they are all very helpful & professional

Difficult to simply ask health professionals quick questions without having to make an appointment. Would be good to have an email address to ask such questions or a secured telephone line. Also involvement in discussions about our care. Agencies don’t talk to each other e.g. between GP in Birmingham and HIV consultant in London.

Doctors good, consultations good. Getting a routine appointment takes 2 to 3 weeks. Staff at reception not always helpful.