Reviews (51)

Very difficult to get same day appointment

July 23, 2018
Good service but very difficult to get same day appointment. Few months ago I caught a flu and was feeling very ill but was only able to get an appointment after two days which is not good.
Anonymous

Swift appointments, great Drs & services

May 10, 2018
I always have a good experience, from receptionists to Drs and other clinical staff. The staff show genuine concern.
Kerry Forward

Good overall care.

July 11, 2017
We get an appointment on the same day whenever needed and have never had any issues. Everyone is friendly and professional and there are enough doctors who are very experienced. Dr is exceptionally great.
Anonymous

A Good all round practice

May 14, 2017
It must be very difficult to be nice to someone who's come in to consultation 'with attitude'? My hats off to those doctors and receptionists who face this every day. I attend 4 times a year and for the last three witnessed some needless attitude behaviour by patients both at reception and exiting their consultation. Its just plain rude and unnecessary bad behaviour. We wonder why not many chooose to be a doctor these days. One day observing in a doctor's waiting room would show why. You reap what you sow.
Roger Hill

Friendly and approachable

October 30, 2016
Went with my son (2) in late September & asked about the flu vaccination for him and his sister. The doctor told me due to her operation four day earlier not a good idea and to make an appointment with the nurse. The receptionist when I tried told me I couldn't till December. Better communication between staff is my only complaint
Anonymous

Doctor is really good

October 25, 2016
Doctor is really good, really listens. My daughter has complex health needs and the doctor really listens and knows. They also release appointments twice a day so you can ring up on the morning. The only issue is that my daughter is not on the automatic list for being notified about flu jabs.
Anonymous

Decent, efficient, large practice

October 9, 2016
Sherwood provides everything a patient could want from a well staffed surgery in Bearwood.
Anonymous

Can't get an appointment

October 7, 2016
Can't get an appointment. They want you to phone early in the morning or at 1pm, but I can't phone because I'm at work. Get advised to go to a walk in centre instead.
Anonymous

Fantastic Support from the Surgery

February 6, 2016
Since 2009, when I was diagnosed with breast cancer, I have had a lot of contact with the doctors, nurses and admin. staff at the surgery. Everyone is always polite, friendly and efficient. It is easy to get appointments, including short notice appointments.

More recently, my mum has also been registered at the surgery. She has mixed dementia as well as physical health issues. Over the last 7/8 months her needs have become increasingly complex. All the doctors who have seen/visited mum have been good...but one doctor, in particular, has been absolutely fantastic in terms of the interest and empathy she has shown mum. She has made prompt referrals when necessary and has been very diligent about follow-ups. I have always had the sense that she is genuinely interested in mum's welfare.

The District Nurses who have visited mum have also been superb. They have been patient, compassionate, friendly and diligent. Mum has been very challenging towards them at times and I have nothing but admiration for the way in which they have engaged with her and made sure she received the necessary treatment.

I feel we as a family have received an excellent service from all the practitioners who have been involved in our care. Heartfelt gratitude to everyone!
Anonymous

Gp is easy to talk to

March 5, 2015
GP listens to my concerns
Appointment system needs improvement. Waiting period is too long for appointments
Anonymous

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Sherwood House Medical Practice

Contact

0121 420 0100

9 Sandon Road
Edgbaston
Birmingham
West Midlands
B17 8DP

Location

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