St Clements Surgery
Feedback Rating
Based on 25 reviews
Reviews (25)
Don't feel happy with the surgery
September 23, 2024
Asked more than once regarding results for previous blood test. First I was told that a nurse would call me, next time asking why no one called was told that all was fine. Repeat prescriptions not being passed over having to order again. Booked in for B12 injection and shingles jab, on the nurses screen was saying a blood test for that day. Don't feel reassured regarding the practice anymore.
Can't get a same day appointment.
September 2, 2024
Really hard, you can't get a same day appointment. If you don't get an appointment, you keep calling but you can't when you are working.
It's a bad service
August 28, 2024
I'm not happy, I can't get an appointment. It's a bad service.
They wont give me an appointment
August 28, 2024
The worst, I can't get appointments easily. I call several times and they don't answer the phone. The doctor is good. The give others appointments, why not me?
No available appointments
August 28, 2024
I ring at 8:30AM and they tell me there aren't any appointments, the same things happens when I call at 3PM.
The doctors are good.
August 27, 2024
Sometimes it's difficult to get appointments but generally the doctors are good.
Really good midwife
June 11, 2024
The midwife here is really good. I was given contact details and other information and am happy overall.
I can get appointments here.
April 3, 2024
They're good. I can get appointments with them most of the time.
Very helpful staff
March 25, 2024
Staff are all very helpful and cooperative.
Mix up with my medication
March 6, 2024
I have a mental health condition and the medication that I have been taking for 6 years is said to be discontinued. I think it was a communication problem between the GP and pharmacy and I had to wait for so long before it was resolved. I eventually got it and I am okay now. It was out of stock not discontinued.