Reviews (16)

Mix up with my medication

March 6, 2024
I have a mental health condition and the medication that I have been taking for 6 years is said to be discontinued. I think it was a communication problem between the GP and pharmacy and I had to wait for so long before it was resolved. I eventually got it and I am okay now. It was out of stock not discontinued.
Anonymous

Never had any problems with them

December 13, 2023
It is a training practice so if you don't mind seeing any doctor you can get an appointment. I can't say I have had any issues. They have seen me when I need to see them.
Anonymous

Very difficult to get an appointment

December 4, 2023
1. Very difficult to get an appointment
2. Receptionist never pickup the phone
3. No update to your blood test results
4. Hardly never refers to specialist
5. The receptionist are very rude and ask you to call 111.
6. If you get an appointment you will be seen by medical student first. The other doctor don't listen to your concerns and quickly give you medications without finishing your sentence.
Falis

Hard to get appointments.

October 3, 2023
Hard to get an appointment. Even for the kids. I get tonsillitis regularly and I end up going to the hospital because it's so bad.
Anonymous

Staff are always in a rush

September 5, 2023
Very difficult to get appointment and staff are always in a rush.
Anonymous

3 days to reply back

August 15, 2023
We have used new online booking system and it takes them 3 days to reply back, but for kids when I need appointments quicker, I call NHS111.
Anonymous

Very difficult to get an appointment

August 15, 2023
Very difficult to get an appointment and even for phone consultation we have to wait for 3 days.
Anonymous

Can get appointments

February 16, 2023
Can get appointments. They do morning and afternoon appointments, If you can’t get one in the morning, you can call back at 3pm for afternoon appointments.
Anonymous

Happy with surgery

January 17, 2023
I can get doctors appointments, happy with that surgery. Half the time they can't get the meds right because I'm on so much.
TJ

Good but had to push to be referred

September 30, 2022
I find it very good. Only once or twice that I've had problems and that was trying to see a doctor during covid. Trying to describe symptoms over the phone is hard and I know they don't know everything. But no referrals were made to hospital even though I explained what was wrong. I had to push to see a dietician for the weight loss I was experiencing. I then had to push for them to supply food supplements.
Anonymous

Leave your Feedback


St Clements Surgery

Contact

0345 111 1318

56 Nechells Park Road
Nechells
Birmingham
West Midlands
B7 5PR

Location

Share this rating