The Harlequin Surgery

The appointment system is not good, as it can take weeks to see a doctor / staff also not helpful.

Although this is an extremely busy surgery I have always been able to get an appointment in a timely manner when necessary. Receptionists are pleasant and helpful despite being in the firing line for patients frustrations when dealing with an underfunded and over stretched sector. Recently my mother was diagnosed with cancer of the gullet, immediately after diagnosis I contacted her GP to arrange an appointment. A chance encounter at the surgery led to the Doctor visiting my mother at home. The support emotionally this gave was outstanding and above and beyond, of which I cannot thank him enough, this visit went a long way in supporting the family and bringing my mother some comfort emotionally. Thank you so much for taking time in a job that is so demanding and faces so much negative feedback at times. I will never forget the act of kindness and the impact it has had on my mother.

Misdiagnosed my mum's throat cancer as glandular fever without doing any blood tests!
You can't get GP appointments very easily and you have to wait 3/4 weeks for blood tests.